Sign up now for up-to-the-minute offers, sales and news. Any and all implied warranties are excluded. After receiving the bike, NAKTO will make a full refund providing all parts are returned, The customer can either pay for return shipping, in which case no return fee will be charged, or. Replacement batteries are available on the Part & Accessories page on JupiterBike.com. Returned units are subject to a 20% inspection and restocking fee from the original purchase price. so Qualibikes arequite durable. Provide us with a phone number where you can be reached by customs when your product arrives. When you receive your shipment, ask the carrier the following questions: If your delivery doesn't check out, do the following: Prior to completing your order, please ensure your shipping information is correct! Customer is not responsible for any additional fees associated with the delivery of their unit. REFUND METHODS:Refunds will be credited to the original credit card or PayPal account. If we are charged for YOUR taxes and duties on the shipment or incur any penalty or lawsuit related to your order or shipment, we will post the charge to your credit card. If you would like to speak to a technician by phone, include your phone number on the ticket and request the technician to contact you. Pictures or video clips of the damage parts are required as proof before the replacement parts or bikes are shipped. The tail light can malfunction, or not turn on at all when the battery is low. Clear All. Olympicbreeze.com is committed to providing the best customer service in the industries we serve.. Our goal is to make your shopping experience as easy going as possible and ensure that you are 100% satisfied with your purchase. The TVS Jupiter is powered by 109.7cc BS6 engine which develops a power of 7.77 bhp and a torque of 8.8 Nm. Yes. Even if you did not buy directly from AmericanElectric,this warranty still applies, provided you purchased the product from an authorized AmericanElectric dealer. It is your responsibility to check with your Customs office to see if your country permits the shipment of our products to your country. Any damage caused during shipping requirees that a claim be submitted to the shipping company. Aventon says the Sinch will fit riders from 5'0" to 6'3" in height. Bikonit, 4422 E Airport Dr, Str A. Ontario, CA 917617. kilogttam 3 yr. ago. 4 Harita, Hosur - 635 109 Ph: 04344-276780 Fax: 04344-276878 Please contact your local customs office for information. If you havent received a refund yet, first check your bank account again. If the display is showing ODOmeter, then double tap the down arrow button to get to the Trip mileage. Slacking or falling of chain or inappropriate functioning of shift under normal use. A 1% fee is added for every mile over 10 miles on the bike odometer. (Contact customer support for a RMA form). NAKTO E-bikewill not cover any damage that may occur during shipping if the owner sets up their own shipping option or if the bike is shipped using a freight forwarder or similar service. This warranty pertains to any of the essential electric bicycle components that are found defective, provided that the product was used in a standard and controlled manner, and that it was maintained according to the manufacturers instruction manual. Yes. Contact a Customer Service Specialist atservice@ewheelsdealers.comfor instructions on arranging a freight delivery pickup for your items. If your item(s) do arrive damaged, please send photos to support@olympicbreeze.com and we will process an insurance claim on your behalf. Satisfactory proof of purchase is always required for warranty service. Any shipping damage during the ship-back may incur in a deduction from the total refund. Finish:Paint Finished With Genuine Paint And Glossy Lacquer. Compare. If your item is on back order or unavailable, we will void the pre-authorization and reach out to you via e-mail. To submit a warranty claim or access our technical support department follow this linkhttps://support.x-tremescooters.com/. (If you need the pick up service, please tell us and we will arrange a return label with the pick up fee for you, but you need to pay this pick up fee. Once received, your battery is tested at our repair center to check . Additional charges are the responsibility of the recipient because we have no control over these government-imposed charges and cannot determine what they may be. AK & HI ship by AIR at additional cost. Auto Hub Waterproof Bike Body Cover for TVS Jupiter - Navy. The battery is on when the power button is illuminated. Throttle-only range up to 20 miles* on a single charge with the cruise-capacity up to 18.6 mph. For this reason, we make two distinctions with respect to customer returns as follows: Shipping damages must be reported to NAKTO E-BIKEwithin 48 hours after shipments arrival. Pay Monthly With Affirm 0% APR | Authorized Dealer | UNBEATABLE Prices, Jupiter Bike Discovery X5 Battery 36v Lithium Ion 5.2 Ah. We will not replace any part damaged by the user. Exchanges We only replace items if they are defective or damaged. If we are unable to cancel your shipment, you will need to follow the warranty and returns policy for your bike's brand after delivery of your product. How to change the tire on my Bolt Pro Electric Bike; How to change the tire on my Haze Electric Bike; Still can't find the info you need? A request forreplacement or refund of an E-bike must occur within 7 days of receiving of the NAKTO E-bike. Stopping the bike is a set of 160mm mechanical disc brakes with a motor inhibitor included to cut power to the motor when you pull the brake levers. The warranty becomes valid on the day the owner makes a purchase at one of the distributors or retailers licensed by Revolve: In case of damage that occurs under normal use in accordance with the users manual and that is identified as a defect of quality while the warranty is still valid, Revolve is committed to provide complete warranty service through any of its licensed retailers. If the package is seized by Customs for any reason and we do not receive the package back, we will NOT issue you a refund since, obviously, local laws and regulations determine the fate of the package. Tube replacement will remain at X-Tremes discretion not to exceed sensible amount. Generally, all states allow them on private property such as campgrounds, parks, etc.but many states have age requirements. Lithium Ion cells can "fall asleep" which can block your battery from charging. Original proof of purchase is required to establish proof of purchase and warranty effective date. Plugin the charger into a 120v wall outlet (220v EU). Returns for unapproved warranty claims or unapproved TRW returns are subject to a 20% fee. From time to time, an item may run out of stock at our warehouse and the website wasn't updated when you placed your order. Add To Cart. We also offer a 30-day manufacturers warranty on certain parts, such as: pedals, cranks, bulbs, mirrors, rear storage, alarm system, etc. Exide Vrla Batteries Xplorer 4 Ah, Usage/ Application: Automobile 2,700. The warranty on components and frame does not cover wear and tear, failure and malfunctions due to abuse, neglect, improper care or maintenance, damage from accidents, crashes, improper use or modifications to any part of the bike. something customer buy in promotional) associated with that sale. It is the customers responsibility to know the legality of the products ordered in their country. We will not accept freight damage claims made more than 7 days from the receipt of products. Electric Bike; Battery Pack; Accessories; Electric Bike Batteries. Please do not refuse a shipment or ignore requests from carriers regarding duty and/or tax liability charges. (contact EMOJO Support for a REA form at. Generally speaking, your range will increase at lower speeds. A business address must have a loading dock to qualify for free shipping also, if it does not then they must pay the additional $30 fee for lift-gate delivery. Consumables:Components subject to wear are not covered by the warranty: Tires, inner tubes, brake lines, brake pads, basket, wheel lining tape, light bulbs, LEDS, fuses, etc. All purchases made through authorized QuietKat retailers are subject to the dealers return and refund policies. Before completing your purchase, please confirm that you have selected the correct item(s), color(s), accessories, etc. Keep all packaging and paperwork until the inspection process is complete. 36V 10Ah. Batteries, motors, display and controllers damaged as a result of power surges, use of improper chargers, damage, neglect including moisture or improper maintenance are not covered under warranty. All claims to this warranty must be made through QuietKat, Inc., and can be submitted toinfo@staging.quietkat.flywheelsites.com. Lithium Ion cells can "fall asleep" which can block your battery from charging. Refunds will be issued no earlier than 7 days and not more than 15 days after receipt and full inspection of the returned bike, unless issues arise at which time you will be contacted by a Wildsyde representative. Refund will be made to the same form of payment as was used in the initial purchase and for the same price paid less any aforementioned deductions. Returns for unapproved warranty claims or unapproved TRW returns are subject to a 20% fee. This battery comes with a 36 month warranty.*. Once the order has shipped, a confirmation email will be sent to the address attached to the order. Note that before any warranty claims will be fulfilled, satisfactory proof of purchase will be required, and a photo or video of the damaged part must be sent and reviewed by Ewheels. My Jupiter Bike Will Not Power On Refunds will be for 100% of the entire purchase price including the original shipping costs. item: DEFIANT-RF $1,295.00 $995.00 Discovery X5 Folding Electric Bike - . A phone number is required by the freight company so a delivery appointment can be made. If you receive your replacement part within the last month of the warranty, your replacement part will be warrantied for 30 Days from delivery of the replacement part. Defective or shipping damaged merchandise will be refunded 100%. Noises or vibrations generated by rotating parts, such as pedals, front and rear hubs, steering system, shock absorbers and cassette or free wheel, that do not affect general functions. Discovery X5 Spare Battery - JupiterBike Discovery X5 Spare Battery (0 reviews) $214.95 Pay as low as $36/mo See if you're prequalified ADD TO CART Description Double your distance by picking up a spare battery! IMPORTANT: If contents cannot be inspected immediately, notation on carriers paperwork must state: Carton damage, subject to inspection and list type of damage. Please try to stay in this range, the timing on this step is important. 3.7 3.7 out of 5 stars (28) $299.99 $ 299. All other components and add ons such as racks will have a one year warranty (Carry bags have no warranty). The dispatcher will let you know what dates they have available. Most refunds are fully refunded within 5 days after we receive and process the clients return. Six (6) Months from the date of purchase on the batteries and charger. After the driver signs, you sign also. ):5000 Grams. Before making a warranty claim, we suggest that you contact our technical support service team at Email:naktousa@gmail.comas there may be a simple fix for your problem. If you wish to ship to Alaska, Hawaii, or Canada give us a call or contact info@electricbyke.com via email. Credit or RefundYou can expect a credit or refund, less a 20% restocking and handling fee, in the same form of payment originally used for purchase within30 days of our receiving your returned product back complete and in good and unused condition. Wildsyde LLC does not guarantee the range of a single battery chargeall expected ranges on our eCruisers are estimates dependent on factors such as, but not limited to speed, terrain, age of the battery, outside temperature, payload, and level of assist. Original Batteries are warranted to be free from defects in material or workmanship for a period of18 months from the date of purchase as follows: full replacement during the first 12 months, while replacements needed during months 13-24 are prorated as perthis schedule. We dont guarantee that we will receive your returned item. Please contact an authorized Dealer or ELECTRIC WHEELS Customer Service directly with any parts and repairs questions atservice@ewheelsdealers.com. This phone number will be listed on the commercial invoice so customs can reach you to clear your order. Add To Cart. Shipping only, customs & duties are paid by the recipient. Contact Dealer. Main parts have a warranty of one year. All orders cancelled after 48 hours are subject to a $20 administration fee, whether or not your order has shipped. Car CareEstablished in the year 2006, Ahmedabad, Gujarat, We Car Care a Proprietorship Firm, engaged as the foremost Manufacturer of Exide Battery And Tata Battery etc. How to Adjust or Tighten Your Brake Cables. Count the pieces and match the number on the delivery receipt to the number you have counted. Failure to provide this at the time of order may cause a delay in delivery as freight items will not be delivered without a scheduled appointment made with the shipping carrier. Take photos of any damage that is found and date the images when possible. Late or missing refunds (if applicable) If you havent received a refund yet, first check your bank account again. We will automatically ship any terminal pick up shipment to the terminal that is less than 30 miles distance from the customer. Bikonit will accept the return under the following conditions: BIKONIT RETURN MERCHANDISE, Customer name, Order number, Dealer Purchase from. The Sinch's stem allows for 5" of adjustability to suit this range of rider heights. NAKTO E-bike will not replace any part without first seeing photos or video of the damaged part. . A friendly and knowledgeable representative will respond as soon as possible. Bikonit eBikes Return Policy: All Bikonit all terrain ebikes can be returned and refunded within 15 days if you are not satisfied with the bike that you received . Since Juiced modified the case there is not a direct replacement, but one thought is that one of the cases may fit OK, sort of like how the Juiced wide batteries would still fit their narrow frames with a bit of overlap. All products must be returned in good condition, to insure a refund or credit. A fixed delivery time cannot be scheduled. If you attempt to return an item without a return authorization (including refusing delivery), past 30 days or in unacceptable condition, the item will be refused or shipped back to you at your cost; if we choose to accept the return, additional fees will apply. If a customer sends a return without the written consent of the company, a refund will not be issued. Items are considered to be oversized if they are heavier than 30 pounds. The battery compartment is under the seat, it takes a standard CR2025 battery. Refunds will be issued within 2-3 weeks of the companys receipt of the returned item. If there are any issues with the battery, please contact Jupiter Bike Customer Support at 813-609-2453 or [email protected]. Take pictures of any damage that is found, and date the images when possible. X-Treme will, however, offer free lifetime technical support access on these products & if parts are needed those parts may be purchased direct from X-Treme. Our goal is to keep the ordering process as simple as possible. one that is not yet assembled) and assemble it yourself, or have the bike assembled by a distributor or retailer that is not licensed by Revolve. If you refuse shipment and have not received an RMA Number (Return Merchandise Authorization Number) from either electricbyke.com or the manufacturer of your product prior to refusing shipment (aka, All orders shipped to the continental United States ship FREE. Estimated shipping and delivery is 5-10 days business days if the product is in stock. Shipping To return your product, you should mail your product to: Revolve, 258 Saw Mill River Road, Elmsford, NY 10523, United States. Non-consumables: 6 months from the day of purchase. Save the carton and foam that your bike came in! You maycontact our Customer Care Department at (253) 777-0690Mon-Thurs, 8 am to 5 pm PSTor emailingccare@allcomfg.comto obtain rates for those shipments. Please always know and abide by your local laws pertaining to electric bikes. Labor and shipping is not included. We do not cover normal wear and tear on any components. The recipient of an international shipment may be subject to customs brokerage fees, import duties, and taxes after the shipment reaches the destination country. How to Adjust or Tighten Your Brake Cables Original purchase receipt is required. Straightening Your Brake Rotor (Truing). JupiterCare must be added within 45 days of your bike purchase. As the buyer, it is your responsibility to find out that information before you order. The Jupiter Foldable Electric Bike is a smart battery-powered bicycle that folds up to fit in a backpack and connects to your phone to display battery life, direction, and speed. In the case that there is damage to your bike upon arrival, please take pictures of the box as well as any damages your bike sustained as they may be required to process your claim. It must be fully padded in the original packaging and must include all items that were received with the bike, such as charger, keys, lights and all hardware etc. (see details below). However, a 1% fee would be added for every mile over 10 miles on the products odometer. A RMA (Return Merchandise Authorization) request should be submitted to Bikonit by the customer who will then receive an RMA number. JUPITERBIKE Discovery X5 Battery - 36V Lithium Ion, 5.2Ah JupiterBike $214.95 $249.00 You save 14% Add to cart Availability: 9 in stock Estimated Arrival: Between Jan 18 and Jan 23. We dont guarantee that we will receive your returned item. The baked paint finishing on frame and other parts may become corroded and flake off due to external causes such as sweat, collision or abrasion. 99. Liabilities forconsequential damages under any and all warranties are excluded*. The expected arrival time may change due to unforeseen circumstances like a shipment getting held up at the port upon arrival or the factory missing a certain part needed to complete the manufacturing process. Jupiter Batteries JB12-075 Replacement Battery. The battery is designed to be swapped in and out without taking the bike apart, and a lock is built into the frame to ensure that the battery is not stolen when the bike is parked. Ecotric bike Return PolicyEcotric Electric Bicycle Return Policy allows you to return or exchange your electric bicycle once within 30 days from the date of receipt for a refund or exchange. Jupiter Batteries JB12-100 Replacement Battery. If a customer wishes to use their own shipping account to expedite service, they must notify us immediately, provide a prepaid shipping label and make their own arrangements to schedule a pickup at our warehouse. Put simply, you just will not find this level of expertise anywhere else. 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