Because sears left Canada I had to pay for repairs. Last week our ice maker stopped working, and then a few days later the frig and freezer both stopped working. Kenmore Ellite. We bought Kenmore 3 doors french door refrigerator in 2019 and the compressor stop working in Jan. 2022. THey are wanting me to pay another $500 to have this issue fixed and there is no way out of this since only Sears can order parts for this model and fix this issue.. Frustrating as it is with COVID-19, NO JOB, NOW THIS NON_WORKING FRIDGE, left with no food. Upset & Disgusted!! But Kenmore still out them in their frig. I want it replaced or repaired. So many issues. We also bought a Kenmore Elite Bottom Freezer Refrigerator from Sears on Oct 11, 2011 on July 4th 2019 the compressor went out and was verified by our personal technician. He said several other parts associated with the compressor will also need to be replaced since they are connected/integrated with the compressor. Still couldn't figure it out. Scheduled appt for repair 4/17/20. 7/2022 stopped cooling and freezing, completely. Fridge stopped working and I called customer service 888 536-6673 and was told by rep Carmen that due to recall and class action lawsuit if the problem was the compressor which has a 10 year warranty I would only be charged a $129 service call, the compressor and its installation would be free of charge. They want over $400 to fix it. Plus I lost 250.00 worth of food. Insert the water supply tube (3) into the connector until you see only one scale mark. If you need to reset your Kenmore Refrigerator, open the refrigerator door, and then press the Ultra Ice and Home buttons together for 5 seconds, which will then turn off the controls of the refrigerator. So apparently I bought the unit with a faulty issue and Kenmore knew it from all the complaints I see and did nothing before selling me this unit. Compressor went out, now July, 2018. Sears scheduled a repair man to come out the following week, and offered us a warranty plan stating that we could pay $49 a month, with a $99 deductible, with parts covered and labor for up to $500. I finally somehow was able to get an appointment scheduled. I then called Sears. I ordered bullet piercing value and got can stop leak with freon. Customer service is just a bunch of dopes and you never get anywhere. As of today, 8/5/21, the unit has stopped cooling. Received the complete run around dance from Sears Kenmore. They ultimately said there is no technician in my area that is available. Bought refrigerator in 20l8 compressor just went out 2022. In 2017 we needed it repaired and found out that it was really a LG with the Kenmore name. I bought the Kenmore elite model # 795 72595 710 on 3/18/2019 ice maker doesn't work freezer doesn't work fridge is barely cold. The refrigerator stopped working. We purchased our Kenmore Elite fridge in June 2016 & had also purchased a 5 year extended warranty Mod#73133. I took delivery of my Kenmore Elite on June 2, 2022 and the compressor stopped working on July 9, 2022. I paid for a premium appliance to get a better value and longevity of my appliance and it hasn't lasted 3 years of normal use. 795.72489.410) Manuf 04/2015 UNTIL PROBLEMS; compressor stopped working, had new one put in, mainboard reset- for a short time started to cool then fridge/freezer stopped cooling & lost food again. 2015 Kenmore Elite Model 795.72483.410. Location Hollywood, FL Nov 18, 2020 #1 Model Number 795.74033.411 Brand Sears Kenmore Age 1-5 years Just bought a house with this fridge and it stopped cooling and freezing yesterday. We are currently without and we called Sears thinking it might be a warranty repair. Chgo IL. I will continue to search for submitting a proper claim. I paid $3500 for this refrigerator. My Kenmore Elite refrigerator purchased July 2019 stopped working over 2 weeks (now going onto 3 weeks) ago and since I have extended warranty, I placed a call for service. We are out of $5,000.00. Refrigerator stopped working over a week ago still waiting on Sears to replace compressor that is under warranty. Have waited 5 weeks now to get a 2 year old refrigerator fixed. Let me know if a lawsuit if being filed. Compressor is under warranty but I am told that the labor charge is going to be close to $450. In January 2019, the compressor failed. I had to purchase a 4.4 cubic ft refrigerator to put drinks in and what nots thats another $150.00 Yet LG blames A&E and A&E blames LG and here I sit with NO refrigerator since May 23rd. will never buy anything "LG" in the future unless i read an awful lot of good news about how they have improved. LFXS24623S about 4 months later the Ice Maker stopped working and was replaced. A faulty component in the condenser fan motor can short circuit, causing the motor to overheat and poses a fire hazard to consumers. The tech repairman first stated that if the compressor is the problem, he would have to order a replacement but that I would still owe service costs of $128. I have a Sears Kenmore Elite 3 door fridge with a LG compressor that has failed they are coming out but I feel like it should be recalled and replaced at this point I've been without a fridge for 3 weeks and they haven't even come out to order the part yet, My Kenmore Elite 795.740xxx.411 only lasted 2 years and the repair guy said there was a leak in the system. I am beyond frustrated with Sears. We, like many, many others have a failed LG French Door refrigerator after just 17 months. We were on the phone with Sears and LG customer service in Alabama for over 2 hours. Have to yell over them as they 'read their standard verbiage response' to say. They should not be allowed to sell these products stating that they will last 15-plus years when they know they will only last a minimum of three years it's against the law and I hope that this gets brought to light and all of us customers who got duped into believing that we had a good product will be justified!!! Compressor went out. Compressor went out. My fridge still had all the plastic on all the drawers as it had not been used. Now it's July, 2018. Put everything back together. Sears products and LG as gone down hill. Had it four year now having that problem. My old linear compressor was made in Korea but still failed. He had nothing on his truck. I have reported to Maryland States Attorney for consumers. I purchased an Elite Refrigerator made by LG November, 2017 and it stopped working September 23, 2019. According to the recall notice, LG has received 82 reports of incidents involving a condenser fan motor failure due to this problem, specifically described as condenser arcing and smoking. I find it is unfair to purchase a brand new refrigerator and you have to replace or have to invest in another very costly they should be held responsible for their bad parts. I am losing big from this purchase. The fan motor noise becomes so loud you cannot carry on a conversation while standing next to it. Last year (5/18) we had to replace the compressor and condenser. Bottom line, was told be better off to buy a new different brand fridge.i personally don't have thousands of dollars to go buy another one. Stay away from this brand. Everything stopped on my unit and it does not look like LG or Kenmore or Sears are going to do a thing about it. I called Sears customer service and scheduled an appointment for a tech diagnosis and repair on Friday, April 17, 2020. Emergency electricity shut off, food spoiled. Only part is covered under warranty. Lost a lot of food. Purchased Kenmore Elite Model # 795.73157.610 Manufacture Date 01/2018. Not having any faith in Sears any longer, I had an Abt Service Tech come out, and the unit was diagnosed as having a sealed system compressor failure which would cost between $1200 to $1500 to repair! I am highly disturbed by this. Compressor should not fail after four years of basic household use. Replaced compressor and faulty wiring. The builder that did my house had Sears as the appliance supplier unfortunately. Tech replaced compressor to no avail. We tried cleaning the coils and is still didn't work. LFX 289685/00 April of 2019. I am beyond mad!! I think they knew exactly what was going on and I am ready to fight for what I think is right. A layer of ice builds up, which has to be broken up. My frig model is LFXS30766/86. The compressor is supposed to be under warranty for 10 years, but I have heard complaints that there is $150 dollar service fee for the technician to come out and confirm the issue is the compressor. Then the fridge stopped cooling had someone come out and yup your compressor is shot. Says it will cost $659 to repair, but he didn't address the rest of the issues. It is only 1 and 1/2 years old. 412. quit working in July 2019. car will still probably make the trip, only use $10 in gas . He brought up the repair order. It has been worked on approximately 10-15 time since my purchase. Water leeks from the bottom freezer out onto the floor. Any idea how to be somehow compensated for major price of repair? I talked to a local repair guy who said that he heard there is now a recall on these compressors but I can't find anything. I then asked that they send someone out for no charge to "diagnose" and they would not, and didn't care that I PAID FOR THAT FEATURE!! I have a Kenmore French door / bottom freezer - Model 795.72053.110 that we purchased in June of 2011. If not, are there other class actions to join? The freezer seemed to not be cooling very well. Kenmore Elite with LG technology. She couldn't afford the extended warranty so she didn't buy it. Woke up today to find ice maker leaking. Paid 50.00 for tech ( from another company) to tell me couldnt be fixed, was sealed system failure. Bought Kenmore (so called Elite) fridge in 2016 over $3K from Sears and the compressor failed in early in late 2018. My LG refrigerator has been giving me an error code E Com and I had a sears tech come out to tell me there is a bad wire in the door and it would cost $1100 to replace the door. About 2 years of use. Model # 795.72043.110. Scheduled 2nd appt. Talked to 5 different repair men. I ANGRILY hung up and went online to find that they are still selling that feature. I bought a Kenmore French door on Black Friday 2016 and put in use on Sept/2017 ( because my house was being built during that time). The technician said that the I needed a new condenser which would be no charge because that's the only thing covered under the "warranty" but the other parts and labor I would be responsible for unless I purchased an additional warranty that would cover all the parts for $600 a year but it would cut the $858.23 in half. I was told it is the compressor and that LG has now built a universal compressor for all their fridges but then this compressor will not work with existing control board, therefore it will also need to be changed. My refrigerator LG compressor went out .had to replace all my flooring on my house.oil all over the place,LG wants to charge me for there leaking compressor unbelievable service I will never buy another LG refrigerator cost me $2600. . After 2 days, the unit was still not cooling. Our refrigerator is 3 years old and they said fortunately the compressor is covered but labor is $650! Beautiful. They advised me that this is a known issue and it is the compressor. The kicker was when I asked if they were replacing the compressor with a different compressor I was told it was the same compressor!!! When asked what do we do to feed our family of five until then, we were told "we can give you a curtesy $!20 to refund the food loss." Refrigerator and freezer do not stay at cold temperatures , refrigerator temperature is in the 50s freezer Temperature is in the 40S there is no ice! Five months ago, the evaporator, drier and ice maker assemblies were replaced as it was not cooling. Remedy: Consumers should contact Transform for Kenmore brand products or LG to arrange for a free-home repair. I went thru cleaning vents in back, resetting Refrig per instructions. I would be out $1100 for repair. I then called sears back and they basically said too bad because you didn't purchase the extended warranty. We trashed most of the food, which isnt cheap, especially when you have hungry teenage boys in the house! Bought a kenmore elite refrigerator with a LG compressor a little over 5 years ago (Feb 2017) it stopped working had a repair person to come out and said it needed a new compressor. Bought mine in Feb 2018, Kenmore Elite 795.7248. The compressor has a valve that is made from plastic, according to the plaintiffs, and this plastic valve can fail and cause systemic breakdown in the appliance. I always bought appliances from Sears and even worked at one location as one point. I called the number and was taken back to Sears who said that the fridge is not under warranty. Sears has TERRIBLE customer service. Purchased a Kenmore Elite 795.7248 sold as model 72483 and is manufactured by LG. We just came back from vacation and discovered the refrigerator was running but not cooling anymore. DO NOT PURCHASE this refrigerator. My elderly mom purchased her Kenmore Elite model #795-75043610 in November 2018. Last LG appliance I will buy. When you call Sears they just put you on hold. Long story short I'll probably end up purchasing somewhere different. After reading everything I can find on internet, I think Im screwed! This fee was $130. When we called back a different representative told us that Sears only covers up to $500 for the total repair job. I have been on the phone with Sears several times the past few days complaining about my refrigerator not working. Jake Jake from ApplianceBlog.com - Founded 2004 Look-Up & Order Parts 3 years from a fridge. I will never buy another LG product or recommend it to anyone. I was told there is a new condenser for this but unfortunately only good for about 8 months. Model ELITE LG My Repair & Advice. Phone Number to call for assistance: (888) 773-8394. In March of 2016, a part failed that caused things in the fridge part to reeze and the freezer thawed. The result is more consistent cooling temperatures, quieter operation and lower energy consumption. He told us that is what LG recommends I suggested to change just the Compressor he told my all these parts are inter connected and he was just going by what LG recommends I told him if LG recommends these changes then they should pay for it. now take that same 1000 lbs and put it in a car. Any thoughts/opinions would be appreciated. We will never buy from LG or Kenmore! VERY limited income. Sears Tech came out charge $99 for the service call and changed compressors, stated they have design issues, I expect this to happen again. Repair would over $800, even with compressor part replacement covered. Sears Kemore Elite refrigerator w/LG compressor - 79574025410. Please add me if/when a lawsuit comes up. The repair service told them exactly what I said. American Home Shield will not cover either because should be under warranty. The compressor is not running. Then I went on the internet to get suggestions. Then I did some investigating on my own and found the MAGNUSON-MOSS WARRANTY LAW. Stopped cooling June 28, 2018. Turn off the new beautiful noisy refrigerator open the door to allow the ice to melt for two days. The same thing happened to our previous LG refrigerator that died after 4 yrs of ownership. Purchased my Kenmore Elite 795 for $ 2500 in May 2016. That is UNACCEPTABLE! This week 11/27/19 I was told it couldnt be fixed and wasnt going to be replaced. I paid for a sears service person to come and assess the issue. Sears will said they would not honor replacement cost of compressor because Sears service tech did not repair. I called Sears home warranty and they couldn't get to me for 11 days, I bitched loud enough for them to agree to let me hire a third party person if I could get someone sooner and I did. We purchased it again the following year, and again. Our Kenmore Elite (production in 2016) has stopped cooling and freezing. I am still fighting for a replacement. I would have bought the extended warranty for 5 years had I ever worried that a compressor would fail in less than 10 years because the machine had a linear conpressor versus a reciprocating compressor that is standard with GE machines. I bought an Kenmore fridge from Sears January 2017 and by July 2019 I need a new fridge. Sesrs Kenmore Elite 2018 failed compressor & electronics board. I bought brand new refrigerator from SEARS, model 51833,January 2016. The repairman said he sees at least one of these a week. I have all the receipts. So the fridge has lasted only 4.5 years for a high-end, top of the line, refrigerator which should last 13-20 years. The local repair man said the replacement compressor would most likely fail in 4 years or less, and recommended I buy a new refrigerator. The cost was going to be over One Thousand Dollars, I asked him how can all those parts failed at the same time and was there any warranty he said the warranty on those parts ran out I. June of 2021. And its sounds like its going to be not cheap to fix it! The local guy told me that I should expect the new compressor to last 3-5 years. I asked if it went out in 2-3 years if I would have to pay the same fees again. We were left with over $300 worth of spoiled food that we were never compensated for, even though the extended warranty claims to cover lost food. We accepted the plan. The second time in barely 3 months (Hurricane Ida and Nicholas). After numerous phone calls to LG and Sears finally got a appointment with a sears tech. Told by three different repairman at least 1500.00 job and not worth repairing, The equivalent refrigerator costs 3,500. I always bought appliances from Sears and even worked at one location as one point. So paid service call for nothing lol. Can't seem to find how to get parts or service. Same issues. AVOID BUYING LG products. PLEASE CONTACT ME! Also was told it was probably the compressor as guessing now that they are aware of the issues re; these fridges. 04/18/2015 till July. Sears, LG Refrigerator with a Kenmor Elite badge on the right door. of course lost a fridge full of food. Someone needs to be held accountable! Friday, November 5th was the first available date. Additionally, your owner's manual, purchase receipt, invoice for in-home delivery of your LG Refrigerator, service tickets, repair documents, or communications with LG may also list your model number. I am a 69 year old widow. It worked great until February 15, 2020 (a whopping 4 months) and the compressor has gone out again! Repairman called into LG to get circuit board ordered and the LG tech refused to help him. Beyond disappointed Im angry. If anyone starts a class action lawsuit pleas include me in that group!! Spoke with repair technician who informed me that unit was actually an LG unit. We have called Sears several times to get an earlier appointment, which they assured us was a possibility and were met with nothing but frustration. These LG and Sears executives are knowingly selling people faulty fridges and then making more money by selling them more faulty parts! I still have the paper affixed to the inside of the fridge. I need to be added to claim. Finally realized that it was coming from the back of the fridge. I scheduled an appointment with Sears Home Repair, but the first available appointment was on July 18, 2022. After hooking everything up, the gauge was reading it has freon. It has a tube heater, but you can't get to it. I bought it in 2017. Within the week I had to call LG once again because it had stopped cooling and they sent another repairman out from Sears who said it needed a condensor as well. I was told I have too much food causing air to not circulate. Had someone come to diagnose the problem as my Sears appt was 2 weeks out. Kenmore do warranty for only one year because they know that they are going to stop working. My LG refrigerator went out on me about a week ago. Purchased Kenmore Elite model # 795.72483.411 refrigerator in 2/17, within 6 months the fan motor was making a noise due to ice forming on the back of the freezer. LG inline compressor failed 12/21. He replaced the part and mentioned that it may not work and something major could be wrong. We lost all of our food! If so, please add me. Purchased Kenmore Elite in November 2015 and it stopped cooling in less than 4 years. Yesterday we found that it was not working. Wow, I am distraught. Called a bunch of appliance repair companies and had a few who asked for the model number and since it is an LG built, they did not want to come out and check it out. Please click here for a free evaluation of your claim, Defective Products Settlements and Legal News, Sorin Stockert 3T Heater-Cooler System Infection. Let's file another one. But my Kenmore elite how did little less than two years the compressor went up now Im trying to find a way to have it fixed because I absolutely love the refrigerator contacted American Sheld they sent somebody out however they could not fix it because there was still a warranty on this modelWould like to know what to do next to be able to get this taken care of. I gave Sears a call which they charged me $100 again to get their service tech evaluation on the refrigerator failure and they gave me an appointment a week out which turned into two weeks before a tech was able to see and repair the refrigerator. I worked fine until Sept of 2022 when it stopped cooling. LG KNOWN by another nameKENMORE ELITE. It was delivered on 9/10/2015 and the compressor has just died. Now, not only is the ice maker not working, but the fridge won't cool below 52 degrees. (about 2008). Terrible junkbiggest regret that we trusted Sears for our one time buying updated appliances. SAME STORY! Where is the circuit board? I purchased this POS from a Sears store and it failed three months in and has continued to fail. This week I came home and found water dripping from the ice dispenser. The only reason I did not get an Elite was I wanted smudge proof on the doors and the Elite did not have it at that time, everything other than the Elite tag is the same. Service center in Philippines was awful. This company used to be great and now it is horrible! I would gladly push this refrigerator to the curb. Compressor went out. The very best way to ensure you're getting the correct specs is to download the owner's manual which should contain all the information you need, including full specifications of your Kenmore 795.7105. . I am in if there is a class action suit. In April 2015,we purchased a Kenmore Elite Grab n Go refrigerator. I have an appointment today but just got a call from the technician that he is delayed and may not come. LG support would not help even though my warranty is good for 10 years. It is the compressor. So I guess I will have to unload it for the second time and wait 24 hours. Sears couldn't get a repairman to my house for over 2 weeks, so I called an independent repairman. Just a month ago it stopped working. He mentioned these go bad all the time. Worst experience ever with customer service!!! I am pretty sure I just got rooked on a lemon model and manufacturer compressor issue that has effected numerous consumers and should be a class action suit if not recalled and replaced. Turns out this model of Kenmore Elite has a huge recall due to Linnear Compressor failure. They are saying it is junk and they will not repair it. i've called their legal department but they dont call back. We need another lawsuit but apparently LG has filed bankruptcy. CAN SOMEONE PLEASE FIX MY REFRIGERATOR!!! Called LG who sent out a repairman a week or so later. Cost 2600.00 new. No wonder Sears went bankrupt. One even went so far as to say they wouldnt touch it with a 10 foot pole! My husband purchased Kenmore Elite #795.72483.410 in Oct 2015 for my birthday . We bought Kenmore 72595 June, 2018 on August 15, 2022 my unit quit working! We spend a lot of money on their appliances and this is how they treat us? Model #795-73139-410. Model 795.74025.411. Model #79043. No wonder they are going bankrupt, I paid $2200 for this refrigerator and have only used it 11 months when it quit working. The Refrigerator Door Hinge Bushing top door base broke. My research shows the class action lawsuit was settled in January. If you are thinking of buying a new fridge, beware of these models for sure. Less than 3 years later, July 9, 2022, we have a Sears repair person here today who is replacing the compressor. SEP 20th, 2016 with home delivery and installation, has just failed to cool on July 9th, 2019. They got my money, for falsely pushing products that claim ( and are priced in line with) to be equal to or superior to the others lined up next to them in the store. I have a warranty but they will get back to me within 2days. yes I said 2days.so what am I supposed to do in the meantime. The next appointment was 3 weeks away so we hired a repair service that came out much quicker. I wish I would have known better. No help has been offered to reimburse us for the cooler or the ice. The LG repairman came today and check the fridge and concluded it is a compressor gone bad. 4mo ago water stopped dispensing, thought it was clogged. Sign me up for a class action lawsuit. When I explained where the warranty information came from, they said I had to call Kenmore. After waiting nearly a month for the service appointment yesterday the tech came and validated that it was indeed a compressor failure. He said that's just the way they sound. They make em PRETTY and FANCY looking like the high ticket appliances, but they are JUNK!. Kenmore/ LG needs to be responsible for replacing these refrigerators. Expect the new beautiful noisy refrigerator open the door to allow the ice maker not working so! For the total repair job gauge was reading it has freon LG French door refrigerator in 2019 and compressor! Compressor & electronics board bullet piercing value and got can stop leak with freon have an appointment a... Basic household use the cooler or the ice maker stopped working and was replaced 773-8394... My old linear compressor was made in Korea but still failed in less 3... 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Took delivery of my Kenmore Elite ( production in 2016 ) has stopped cooling research shows the class suit.