We sometimes earn affiliate links when you click through the affiliate links on our website. Login to your Partner Dashboard. POSTMATES. Most of the executives are leaving, … Sometimes, you don’t realize how helpful a real-time chat can be until you have to do without it. So when you’re requesting or fulfilling a Postmates delivery, can you trust that customer service has your back over the phone? There’s nothing stopping you from calling the Postmates phone number if you have questions about becoming a retail or restaurant partner or if you have questions about being deactivated. Common situations that may be time-sensitive include if a requested item is out of stock or if an important app feature for order fulfillment isn’t working. live support number 888-815-7726. you talk to an actual human. Join the Fleet Fleet Support… Navigating these uncertain times is challenging – we’ve done our best to make it easy to find the resources you told us you needed most. Then, tap “Contact Support” in the upper right corner. Like do I need to bring change and smaller bills? However, the food delivery company does uniquely offer retailers a way to call the company through their Postmates Merchant app. It may be worth a shot, but calling the number is unlikely to get you results. About Careers Blog Press Unlimited Gift Cards Pickup Customer Support. As long as your inquiry is related to the food delivery service, the Postmates customer service team will likely be able to assist you. There a few different ways to do that depending on whether you’re a customer or delivery driver. … In any case, customers have a 48-hour window for a specific delivery inquiry. Ask them for your driver id number, or, more simply, you can ask to call them back on the official support number, so you know that you’re really talking to Postmates. Merchants can also call their customers prior to accepting an order just by tapping on the phone icon, located next to the buyer’s profile picture. FLEET. If you have Auto-Accept disabled, then the Postmates drivers … Prospective and deactivated merchants may have better luck filling out this dedicated contact form with their issue and contact information. Contact us. However, using this phone number is only recommended as a last-ditch effort. Learn More{{/message}}. All you need to do is tag or direct message @Postmates_Help to get a conversation going. Lastly, merchants can use the merchant help page to access information about setting up and managing their Postmates storefront, facilitating pickup orders and deliveries, and getting paid. While the Postmates phone number may not be the best customer service channel for every type of user or situation, its existence does help plenty of users resolve timely issues quickly. Time-sensitive issues may include situations in which: Payout issues and general complaints should not be considered urgent. This is the best way to contact support if you have an issue while you’re on the job and need a quick resolution. Perhaps your app was loading slowly or your delivery arrived a few minutes late. If you have a question about Postmates … Absolutely. By: Brett Helling | Updated: January 7, 2021. About Careers Blog Press Unlimited Gift Cards Pickup Customer Support. Whether you’re using Postmates as a consumer, courier, or restaurant owner, you’ve probably experienced at least one minor hiccup on the platform. Learn More{{/message}}, {{#message}}{{{message}}}{{/message}}{{^message}}It appears your submission was successful. Charges. We’ve been in the rideshare and delivery space since 2014, allowing us to provide you with the most accurate and up to date information about this niche. 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