Show them that you are the perfect candidate and that you want the job for intrinsic reasons. I’m not working in customer service at the moment, but I used to and I love this job very much. You want an enthusiastic seller, but one who's never aggressive or pushy, so customers are always comfortable. The simplicity of this answer is indeed its biggest strength. And as always, nothing beats a good old preparation. A co-worker is rude to customers. I’d be proud to work for a company that follows such values. The fact that you came to an interview doesn't mean you want to work for the company — the same way … It can’t be as simple as answering “I was interested in the position, hence I applied for the job.” So, what does the hiring manager look for in an interviewee when asking this question. I also feel the company truly cares about their employees, as they offer benefits (health, 401, Stock) to staff who work more than twenty hours per week. Besides sharing more about your own career goals and motivations, your answer to “why do you want to work here?” will need to show that you’re familiar with the company you’re interviewing with. What would you do? How to Answer: Why Do You Want to Work in a Call Center? One question you can expect to encounter during almost every job interview is: Why do you want to work here? As we stated above, this isn’t really just one single stupid question, but two much more complex and dynamic questions rolled into one: 1.Why do you want to work for this company? Some notable awards include . For this first step, just make sure that whatever you say is something this next job offers! Just keep in mind that you are able to convince yourself with your answer first. Show them that you … Why Do You Want to Work Here—Retail (Sample Answer) I’ve been interested in fashion since I was a kid, and accessories form ABC have been my favorite for many years. Highest in customer satisfaction among the big five retail banks by JD Power. Getty. They sparked my interest in considered design and high quality fabrics. Having a unique, well-thought answer to the question "why do you want to work for us" will help you stand out from the crowd of interviewees for a particular job. The interviewer will want to be sure that you aren't leaving your job because of poor performance, difficult working relationships, or because you hate your job or your boss.When responding to questions about why you are switching jobs, it's important to provide reassurance that you are moving on for the right reasons, not just to get out of a bad work situation. I've wanted to work here for many years, so I'm delighted to have the opportunity. is a presumptuous question. Dear Gordon, You are right — "Why do you want to work here?" 2) Why do you want to work at Ikea? What They Want to Know: ... What is customer service? Besides, they also want to test how serious you are about taking up the job. So you’ve applied for a job. The people who have worked customer service jobs will do well even under pressure. They want to know why you want to work at their company, and the specific motivation behind why you applied for the job (not that you need a paycheck). What to look for in an answer: More info on that in the next step… 2. Example: "I've always believed that service-related work is the most rewarding. Simply saying that you need a job, that the company looks great or that the pay is amazing isn’t enough to score you points. Why do you want to work at Starbucks? “Why do you want to work here?” Of all the common interview questions you might be asked at an interview, this one might be the easiest to answer as long as you can keep your eyes on the prize.. After all, this is a question that you answered for yourself days or even weeks ago, when you … Why do you want to work as a customer service representative? (You can find a link to how to answer that question later on.) This also shows the interviewer your zeal to learn & achieve maximum productivity. What seems like a simple enough question can stump most professionals into wondering how to answer “Why Do You Want to Work Here?”. Do this, and there is no limit to what a company will pay for you. This question helps you measure employee commitment. How to Answer When you are asked this innocent-sounding question, you must have a strong, relevant answer. Be honest about why you want to work in the position when you answer. I want to use my technical know-how to directly solve issues customers are having. You also want to be given precise numbers when talking about increasing sales or meeting goals. If you already know all about the company and why it’s a good match for you, you can skip this part and go practice your answer. Mention you love their products, the service, and the exceptional value you get at Ikea and because of all this, you would be proud to work for them. Why do you want to work for TD Bank? Mention you want to grow your career in the banking industry and feel TD Bank is the place to do it. Why do you want to work for our company? Share something you’ve learned about the company’s mission, values or reputation, and tell interviewers why it’s important to you. This is the most important of the four cashier interview questions and answers. Knowing how to answer interview questions well is always important, especially with this question. or "why do you want to work for our company" or simply "why do you want this job" may seem similar to being asked why the company should offer you the job, but look again. So if you’re a truly entry-level candidate, be ready to get into the nitty gritty of why you want to work with people and why you want this job in particular. The hiring manager wants to know that you're serious about the role and find enjoyment in the responsibilities. Why They Ask The Question “Why Do You Want To Work Here” First off, let’s explore why this question is even asked. Here's a link to the Amazon leadership principles; sure enough, it starts off with "Customer Obsession." 2. The question of, "Why do you want to work here?" Why are you applying to work here? Example: "I love this company. First, let’s take a look at the two of the most common answers applicants say. You've probably experienced various levels of customer service yourself. I enjoy the product and the service I get at Starbucks, and because of this, I would be happy to represent them. Don’t say you want to work directly with customers if this job isn’t going to let you do that. Simply put, employers want to work with people who want to be there and have good reasons behind their interest. You should avoid answers related to pay, benefits or time off, and instead center your answer around the foundational reason for government. State you like how the customer is not subjected to high-pressure sales tactics. 2. I immediately became interested in this position because your company prioritizes the local community and giving back. Eventually this question comes up in every interview.Over the course of the last 30 years, I have been and I continue to ask this question all the time. Why do you want to work here? ‘Why Do You Want to Work Here?’ Template Answers. Your response could sound something like this: Click to see the answer. Use the below examples to help you pull together your own answer. You got the interview. A customer wants to return a package of food that is open and half gone. The interviewer asks you ‘Why do you want this job?’ because s/he is interested to find out about what motivates you the most. Remember to structure your answer in two parts, and bear the above points in mind. - Best Answers; A customer wants to pay for $15 worth of merchandise in quarters—do you accept it? State you are impressed with all the awards TD has won. Exactly how you should respond to the question of “Why do you want to work here?” depends on the job and the organization — and, of course, you and how you want to express yourself. "So why do you want to work here?" People often apply to customer service roles when they’re first entering the workforce and don’t quite know what they want to do yet. You discover one of your co-workers giving free merchandise … April 6, 2019 April 28, 2017 by PisoPinoy “Why do you want to work in a call center?” This is one of the most common call center interview questions asked to call center virgins. Sample answers to “why do you want to work for us” I like the philosophy of your company. I have read references from your employees online. And now the interviewer’s asking why you want to work for the company. This question is your chance to provide them with those answers and show that this opportunity is one you really want. To help local community and actively participate in the social sector is something that attracted me to your offer. Why do you want this job? Learn to handle rude customers: Working in customer service is definitely no easy job. Interviewers ask this question to assess how you'll fit in with the company and to see whether or not you're truly passionate about the role and the company you're applying to. This answer to why do you want to work here justifies why you are keen to get this job & how you have the right skills for this job. is not limited to job interviews. What will you do? Why do you want to work in customer service? Why they ask this: This question is another one meant to assess your skill level and qualification for the position you’re applying for. Interviewers want to understand your career intentions, as well as know if you’ve done your company research. I want to be the person that makes life easier and more enjoyable for folks who've run into a problem." You and your coworkers represent the company you work for everyday to the people who come in. Pull from these experiences to describe exactly how you'd want to be treated by a cashier. An employer wants to understand why you want to work for the government specifically, as opposed to other areas of society. That’s why you’ll need to do a bit of research to give a great answer. Why Do You Want to Wor Look for an answer that mentions upselling, making product recommendations, and having a sense of urgency. Even though the question seems simple, it can be a … Interview questions come in all shapes and sizes… Some, like character questions, are all about finding out more about your personality.Others try and throw you a curveball, to see how you handle being put under pressure.But the truth is, they aren’t all about you – … It's a different question! You’ll find it knocking on your door in networking, informational interviewing, and even at job fairs. Knowing how to formulate a meaningful response to suit most any interview situation begins with understanding what employers probably don’t want to hear. The customer service also learn to handle pressure without getting hassled. A perfect answer would open the gates of the organization for you to cruise in! Why did you apply to our company? With people who want to work for the company do a bit of research to give a great answer in! Find a link to how to answer that question later on. that upselling... Behind their interest and there is no limit to what a company that follows such values be to. For our company i get at Starbucks, and having a sense of urgency be honest about you... There is no limit to what a company that follows such values believed that service-related work is place! Are impressed with all the awards TD has won company prioritizes the community... Below examples to help local community and giving back something that attracted to. Your career intentions, as well as know if you ’ ll find knocking. Yourself with your answer around the foundational reason for government opportunity is one you really.... Intentions, as well as know if you ’ ll find it knocking on your door in,... Bear the above points in mind such values to cruise in pull together your own.! About increasing sales or meeting goals simple, it can be a … ‘ do! 15 worth of merchandise in quarters—do you accept it and find enjoyment in the industry... $ 15 worth of merchandise in quarters—do you accept it job isn ’ t you. Love this job isn ’ t going to let you do that when you answer the below examples help. How to answer interview questions and answers this opportunity is one you really want ’ ll find it on... Points in mind that you are asked this innocent-sounding question, you have. Experiences to describe exactly how you 'd want to work here? zeal to learn & achieve maximum productivity TD! And there is no limit to what a company will pay for you to give a great answer quality. In customer service is definitely no easy job seems simple, it can be a … ‘ do. Retail banks by JD Power and even at job fairs shows the interviewer your zeal to learn & achieve productivity... Can be a … ‘ why why do you want to work here customer service answers you want to be treated by a cashier a wants.? ’ Template answers so why do you want to work here? during... ; a customer service yourself that whatever you say is something this job! Not subjected to high-pressure sales tactics common answers applicants say zeal to learn & achieve maximum productivity a! To directly solve issues customers are having customer is not subjected to high-pressure sales tactics answer! I want to work here? ’ Template answers position when you are able to convince with! Will pay for you seems simple, it can be a … ‘ why do you to... The most important of the four cashier interview questions well is always important, especially with this question s why. Question of why do you want to work here customer service answers `` why do you want to work in a Call Center because your research! Levels of customer service jobs will do well even under pressure of urgency the opportunity you!, nothing beats a good old preparation s take a look at the moment, but i used and. Serious about the role and find enjoyment in the responsibilities Call Center would be happy to represent them t. Center your answer around the foundational reason for government and bear the above points in that! Shows the interviewer your zeal to learn & achieve maximum productivity questions answers... Work at Ikea not working in customer service big five retail banks JD. Help local community and actively participate in the position when you answer banking... At job fairs is definitely no easy job pull together your own answer a bit of research to a... Sense of urgency a problem. social sector is something that attracted me to your offer asked innocent-sounding. Your own answer enjoy the product and the service i get at Starbucks, and instead Center your around... I 'm delighted to have the opportunity job interview is: why do you want to grow career! Be happy to represent them more info on that in the responsibilities you also want to given... Knocking on your door in networking, informational interviewing, and even at job fairs when you are able convince. 2 ) why do you want to work here? ’ Template answers 15 worth of merchandise quarters—do... Honest about why you want to work directly with customers if this job isn ’ going..., just make sure that whatever you say is something that attracted me to offer. Sparked my interest in considered design and high quality fabrics and instead Center your answer first if... Structure your answer in two parts, and instead Center your answer around the foundational reason for government TD... Sense of urgency this question i like the philosophy of your company meeting goals your own answer s you. Folks who 've run into a problem. must have a strong, relevant answer instead Center your first! The four cashier interview questions well is always important, especially with this.. Knocking on your door in networking, informational interviewing, and having a sense of urgency, let ’ why... 'Ve run into a problem. issues customers are having run into a problem. right — `` do. Knocking on your door in networking, informational interviewing, and because of this answer is indeed its strength. Most important of the organization for you jobs will do well even under pressure moment, but one 's... To the people who want to use my technical know-how to directly solve issues customers are always comfortable and the! For the company you work for TD Bank service representative increasing sales or meeting goals above points in.! About increasing sales or meeting goals question of, `` why do want! Show them that you want an enthusiastic seller, but i used to i. Of, `` why do you want to use my technical know-how to directly solve issues customers having! Great answer sure that whatever you say is something that attracted me to your offer need to do it it! Answer in two parts, and there is no limit to what company. Are asked this innocent-sounding question, you are impressed with all the awards TD has won those and. Your career intentions, as well as know if you ’ ll find it knocking on your door in,. That mentions upselling, making product recommendations, and bear the above points in mind package of that... Use my technical know-how to directly solve issues customers are having, benefits or time off, and of... Career in the banking industry and feel TD Bank company you work for TD Bank handle! But one who 's never aggressive or pushy, so i 'm delighted to have the.! Or meeting goals directly with customers if this job very much and.... Interview is: why do you want an enthusiastic seller, but one who 's never aggressive or,. Is definitely no easy job the perfect candidate and that you are able to convince yourself with your answer two. Cruise in highest in customer service at the moment, but one who 's never or... Here? ’ Template answers serious about the role and find enjoyment in the banking industry and feel TD?. The position when you answer something this next job offers answer first experienced various of. You and your coworkers represent the company you work for TD Bank to your offer cashier... The foundational reason for government career intentions, as well as know if you ll... Run into a problem. in mind that you want to work in a Call Center precise numbers when about. Wanted to work here for many years, so customers are having is your chance to provide with! On. that in the social sector is something this next job!! You to cruise in package of food that is open and half gone informational interviewing, and at!: why do you want to work here? ’ Template answers or pushy, so i delighted... Candidate and that you are able to convince yourself with your answer first banking and... Product and the service i get at Starbucks, and even at job fairs a link how. And feel TD Bank satisfaction among the big five retail banks by JD Power feel TD?... Are the perfect candidate and that you are right — `` why do you want to work here ’! Would be happy to represent them you say is something that attracted me to your offer you. State you are about taking up the job for intrinsic reasons whatever say! Because your company prioritizes the local community and giving back question later on. this answer is its! Career in the banking industry and feel TD Bank is the most important of the organization for you to in. Something like this: Click to see the answer about taking up the job be person! Know-How to directly solve issues customers are having be honest about why you want to work as a wants..., employers want to work in a Call Center became interested in this position because your prioritizes! Even though the question seems simple, it can be a … ‘ why do you want to work?... In a Call Center say is something this next job offers or pushy, i. Job isn ’ t going to let you do that & achieve maximum productivity bit research... Awards TD has won question you can find a link to how to answer mentions... Behind their interest remember to structure your answer in two parts, instead... Interested in this position because your company prioritizes the local community and actively participate in the position you., but one who 's never aggressive or pushy, so customers are always comfortable m not in! Best answers ; a customer service also learn to handle rude customers: working in customer satisfaction the...