Imagine I am trying to book for a week in September but nothing is availabe but yet for high season months like August and Octobef to Dec they have availablity. We still owe 49000.00 for nothing that was promised. I signed up for a free three nights in Vegas in exchange for a 90- min sales pitch. I put a deposit of $3000 back in 2015 and pay almost $300 a month towards nothing. Tell us why our 2022 points transfered to RCI. My husband and I purchased a membership back in October of 2021. Share your photos and videos with others to prove the truth of your words. All I can say is He says this takes time? This is not the fault of El Cid directly - buy is true that their sales people WAY oversell this benefit. This will surely increase the credibility of your complaint. I have nevef regretted a decision so much as this one. You are dishonest and lie about the benefits available to owners. We were then told that El Cid would pay our taxi, give us 4 tickets to a Mexican buffet, as well as 4 tickets for a Stone Island tour if we would take a 90 minute presentation . The complaint has been investigated and resolved to the customers satisfaction. Ontario, Canada 8 Votes Infinite privileges is the worst experience. We are not looking for any kind of refund just simply a cancellation with credit for the money paid already. Estimated amount consumers saved since 1997: $15,590,010,907. Dont believe all of the sales peoples untruths about being able to reserve cruises or travel to other destinations. we bought our time share in Mazatlan. What else can I do? The answer I got was they base the pay off on the life of the contract which includes 10 years of interest. We were to receive $27, 000 for our exsisting Festival time share, El Cid Vacations Club - El Cid Vacations Club - Fradulent Sales Techniques, El Cid Vacations Club - Alert! Consumers educating consumers., Complaints Reviews Scams Lawsuits Frauds Reported.. 01 800 670 32 77. But just They sent me a document but Ive asked them to revise it to include the El Cid letterhead and assurance I wont be paying monthly maintenance to Wyndam. Two weeks ago I purchased timeshare points from the El Cid Marina in Mazatlan. For more than 15 years we have helped nearly 50000 customers resolve their issues and will never stop striving to ensure further improvements on our platform for a better communication between companies and customers. My husband and I are in our mid 70s and spoken to the 20 years not being feasible, was told we could accelerate the years by using 2years of points each year. On five separate occassions, our time share presenter was brought back into the room to reassure us. Theyve placed so many parameters on making a reservation and when you can arrive and how many days you can stay that it simply isnt worth being a member. EL CID states you will travel VIP anywhere you want to go that was not true either. Hiding negative complaints is only a Band-Aid. Our issue is with the sales department and the unkept promises that have been made over the years. He said he cannot cancel, and that the legal personnel was sitting right beside him(ok, sure), but that they could amend the program to make it fit for us. This comment was posted by a verified customer. No materials from this website may be copied, reproduced, republished, uploaded, posted, transmitted, or distributed in any way. I should have know something was wrong when they told me I would not have access to the El Cid website or log on for 90 days ~. The sales process was not ideal as we wound up spending 4 hours of our time but alot of it was me working the deal that I wanted to have based on my own vacation habits. We are 70 and 74 with a spotless credit record now tarnished by corruption not of our making. Using our timeshare is not feasible for us so for more than eight months I am in trying to work with them to pay out the termination obligation and be done with them. However, we were told that while we were free to cancel at anytime, we would lose our $5, 800 deposit. EL CID didn't get us a copy until your five days are up. STAY AWAY THEY LIE ABOUT EVERYTHING. We were also told that the contract did not expire and it does. This included figuring out the financial aspect of things and looking at it from the perspective of how much does it actually cost per night when you factor in all costs including maintenance fees, transaction costs, etc. From Cedar Rapids. 1 stop from $1,479. We are on the same boat, we got scammed by ELCID Vacatio Club. El Cid Vacations Club - El Cid Vacations Club - Fradulent Sales Techniques, El Cid Vacations Club - Alert! Hotel Marina El Cid Spa & Beach Resort, Puerto Morelos: See 9,599 traveller reviews, 7,778 photos, and cheap rates for Hotel Marina El Cid Spa & Beach Resort, ranked #19 of 47 hotels in Puerto Morelos and rated 4 of 5 at Tripadvisor. The staff at their resorts is incredibly caring. They are a one way service. strict standards for business conduct. I bought and paid for the plan only to find when I tried to schedule my first vacation that what I was told was all a lie. Almost everything they tell you is not true. I tried calling El Cid help desk but, got no response. We were skeptical because there were no promises in writing regarding the renting of points. As with every resort, there are variations on the food but I can tell you that I have been to many all inclusive resorts and the food at El Cid is miles above others. When we call to make reservations, they are always full. Whats worse is that they are manipulating the system so that members are treated as second class people. I have been searching for a Law firm to helps us get out of this scam, but I have not been able to find one that makes me feel like they are true. People complain about not being able to get dinner reservations but after my many visits, we tend to just eat the buffet which offers something different (and high quality) every night! This was never done and now El cid wants to change me 300.00 to add them, when it should have been done at the time of the contract. My husband passed away in an an accident in early 2012 and I was very vulnerable at the time. As soon as we were alone, my husband and I reviewed and discussed the contract that we had signed. There's got to be a way for these thugs to pay for their crime. When we call to make reservations, they are always "full." What's worse is that they are manipulating the system so that members are treated as second class people. When we sign the contract the lady that assisted us stated this everything the gentlemen told you that was a lie. I know i will ruin my credit but i got so frustrated after reading all comments and lies from Elcid. I have been scammed by El Cid. Well, they never processed the paperwork for Wyndham so we are now paying on both. From Cedar Rapids. I have not received any response to my emails to Rui and now Benjamin is annoyed with me on the number of calls I keep making to him? For those July 2016 folks, consider yourselves lucky you and your new friends are few. It has been for us anyway. Centro Comercial El Cid Mazatln, SIN 82110 Visit Website Email this Business (669) 989-6969 Customer Complaints 1 0 complaints closed in last 12 months Read Complaints File a Complaint. El CID doesn't give you a copy of the contract that you signed. Consumers love to do business with someone that can admit mistakes and state how they made improvements. You are just not talking to the right people. It is a wonderful time share and we are very happy with it. They own several properties in Mazatln, Cancn-Riviera Maya, and Cozumel. Owner ID or Contract Number Password. Repackaged from Purchased from Amazon, stealing all certifications and false manufacturing markers from the packaging of NB food supplements. That goes for just about any timeshare system you buy into otherwise why would different people offer timeshares if they didn't intend for you to stay on their properties? We have paid $30,000 so far. Every year i have to transfef my points to RCI at a cost. The first step to a perfect family vacation is finding the right place to stay. El Cid la Ceiba Hotel de Playa. Some of the comments made about using points for airfare and with other companies are true, but that is largely because partners of El Cid keep changing their programs. - Timeshare sales tactics are hardcore and very long-lasting. I was held hostage with no food all day until we agreed to buy timeshare. No materials from this website may be copied, reproduced, republished, uploaded, posted, transmitted, or distributed in any way. We were asked to attend a presentation where unfortunately we ended up buying membership. Stories have changed the further away we got from the date of purchase. This review was chosen algorithmically as the most valued customer feedback. Our attorney never received acknowledgement from El Cid or any communications, though all mailings were received and signed for by employees of El Cid Resorts. Copyright 1997-2023 Ripoff Report. El Cid Vacations Club and El Cid Resorts are timeshare companies located in Mexico and owned by RCI, the biggest timeshare company in the world. This will surely increase the credibility of your complaint. In the meantime I am going to have to hire a lawyer as I am getting nasty non payment letters while they ignore my complaint regarding their fraudulent practices! News-El Cid Vacations . My wife has to call El Cid who tell us to contact RCI. If you're sure it says nothing about termination (or dispute resolution, legal fees or any other remedies you may have), send notice of termination according to the contract's notice term, and follow the notice provisions precisely. Rui also offered us a $9, 000 bonus cruise which he said we could take for 308, 000 points. DO NOT BUY FROM EL CID! Copyright 1997-2023, Ripoff Report. No materials from this website may be copied, reproduced, republished, uploaded, posted, transmitted, or distributed in any way. We decided that since the penalty would be the same whether we cancelled now or later, that we would wait and see if the presenter was truthful in his promises. - See 9,596 traveler reviews, 7,367 candid photos, and great deals for Hotel Marina El Cid Spa & Beach Resort at Tripadvisor. Salespeople are well trained to tell you anything you want to hear to get you into their contract. I recommend you to read this article, hope this helps. How do they sleep at night? Checked At HTTP Status Code Connect Time (ms) Result; 2023-02-26 01:58:12: 200: 0: Page Active: El Cid has NO affiliation with RCI yet it is still listed on their website A program that benefits the consumer, assures them of complete satisfaction and confidence when doing business with a member business. I came to find out that almost all the claims made by the sales people were either misleading or totally false. Submit a complaint and get your issue resolved. We told him that we liked the idea of a timeshare, but we repeatedly told him that we couldn't afford it. We were there in March 2014 and they were supposed to buy our Wyndham Timeshare and we bought $105, 000 points which they told us would be about 4 weeks vacation. El Cid Real Estate; El Cid Vacations Club; Our Hotels. I need to exit the program. I hope anyone considering buying anything from El Cid Vacations Club will learn from my and numerous other people's experience, and avoid these people. Doubt that's would happen. Page Status Information. Virtually everything he iold us was false. However, because of financial reasons, we are unable to continue with the membership. We promise not to send you any unrelated messages, Click here if youd like to unsubscribe from notifications about new complaints of El Cid Vacations Club. El Cid Granada Hotel and Country Club is located between the Pacific Ocean in Mazatln and the rugged Sierra Mountains. Consumers want to see how a business took care of business. El Cid La Ceiba Beach Resort; Blog; 50 Years; ECVC News. Not a deal. We told them within an hour that we wanted to cancel the contract. El Cid has now ignored 2 meetings and is being fined after this latest missed hearing. they cannot deliver what they say an insane amount of money Pittsburgh Pennsylvania, Attorney Sharon K. Campbell COLLUDES with Wells Fargo Dallas Texas, BlackSwanCapital.co Black Swan Enterprises Peter Tumbas Black Swan Capital The offered guaranteed low-cost financing if I first stepped in high-cost short term financing New York New York, Geeks Ondemand LLC, Lizeth Lagomarcino Papaleo Geeks Ondemand LLC, The Geeks Mob SCAM! El Cid El Moro Beach Resort; El Cid Marina Beach Resort & Yacht Club; El Cid Granada Country Club; Cancn-Riviera Maya. Hotels near Shisha Lounge El Dunja: (0.22 mi) Cafe & Ferienwohnung Sonnenhof (0.33 mi) DORMERO Hotel Plauen (0.34 mi) Alexandra Hotel (0.60 mi) Best Western Hotel Am Strassberger Tor (0.39 mi) Pension Valeria; View all hotels near Shisha Lounge El Dunja on Tripadvisor They did not say that they could not accommodate us. They should have been their a long ago. We were especially interested in the relationship with RCI and were told we could use it the same as El Cid. When the date set to complete the sale of Festiva in the fall of 2014 arrived, nothing happened. They should have been their a long ago. 2+ stops from $710. We were sold an El Cid TIMESHARE. Now have quit paying and have been turned over to collections. This is every year, either not the right point numbers, no point etc again the problem is almost always with EL Cid. File your review. Share your photos and videos with others to prove the truth of your words. We were told that if we had 300K in points we could vacation for a week and still have points left over to use for "flyer miles". I would join a class action suit against El CID. Most of the thousands of rooms they have at their Mazatlan and Puerto Morelos (Cancun) locations arent even made available to timeshare members. We HAVE NOT HAVE THE PROBLEMS these people are talking about, nor have our friends we have met there who have the I gave up a deeded for life timeshare for thishow stupid of me. Salespeople offer clients false promises of discounts on airfares, cruises, car rentals etc. I payed thousands of dollars for this timeshare and is a total rip off! Against my better judgement, we eventually signed all of the paper work to purchase 126, 000 timeshare points for $16, 000. Everything you need to know about vacation. Keep telling them no, terminate the contract. Salespeople claim that the points have more value than they actually do for exchange purposes. Corporate Advocacy Program - Verified Status, How To Get Your Report Featured On All Report Pages. I also believe it is illegal what they are doing. I find it incredible that a large company would embark on such a conspiracy of not responding to complaints nor acknowledging their written promises. http://www.timesharescam.com/timeshare-cancel/. We tried everything and nothing was as they said. I have not hear anything yet. For of all it was a high pressure sale. El Cid Vacation club Visited El Cid July 2021 And purchase a contract which was told had to be 20 years. They are given to people who are traveling through other timeshare exchange programs or through promotional websites. This review was chosen algorithmically as the most valued customer feedback. IN July 2021 my husband and I went to a presentation We contracted to purchase 105000 points with El Cid for $28000, not to be activated until January 2022. Please email me with how you resolved the issue. He can't even pick up the phone, he has to talk on speaker! And phone # we can call to Resolve future issues. The things we where told 1st all the dues we pay goes in to a bank we can use when we travel it would be around the $124 that we pay Wydham for monthly dues. ComplaintsBoard.com is a leading complaint resolution website on the Internet. in airfare credits. Any suggestions. When we attend, we already had a timeshare? The complaint has been investigated and resolved to the customers satisfaction. Carolyn Nierman. They should understand that nobody wants to loose money especially if they are financially struggling. Those of us who have been cheated are many. Very frustrating and lesson learned. Hotel Marina El Cid Spa & Beach Resort: a little bit of paradise - See 9,594 traveler reviews, 7,367 candid photos, and great deals for Hotel Marina El Cid Spa & Beach Resort at Tripadvisor. The next hearing is scheduled for February. We had no idea how many points we would need to stay anywhere. We would like this resolved as quick as possible please contact us to go over what we can and cant do against them. Their customer service rep, a nice gentleman, promptly responded to and resolved our concern, restored some faith! We are now looking at exchanging points for a cruise and have found that the points can be used for the cruise itself, but we still have to pay cash for the port fees and taxes. These were guaranted rentals for which we would receive $5000.00 each one in December of 2014 and the second at Easter time in 2015. Adults and children fromthe area have been able to take classes and learn more about important arttopics such as dance, theater, sculpting, painting, music, and more. Latest United Kingdom Flight Deals. Embark on an extraordinary adventure and allow the staff and management of our participating resorts to treat you to our signature hospitality. These people are nothing but criminals, fast talking scam artist, and bottom of the barrel when it comes to providing any kind of service. We were with the sales agent for hours. The El Cid service desk told me to huge surprise that was not at all how the program worked. 13 Poerio Agencia de Viajes. Credit has been ruined, I would like to be counted in also. During that time we requested that my Son and Daughter be addd to the contract. I had unplanned but necessary back surgery. He promised that by renting out our points we would have absolutely no out of pocket costs for five years. When we arrived at Mazatlan, we were greeted by a gentleman at the tourist Share your photos and videos with others to prove the truth of your words. See 9,599 traveler reviews, 7,778 candid photos, and great deals for Hotel Marina El Cid Spa & Beach Resort, ranked #19 of 47 hotels in Puerto Morelos and rated 4 of 5 at Tripadvisor. I have contacted my lawyer as we have paid off our loan but took a home equity to do it. Timeshare fraud, El Cid Vacations Club - Misleading information about vacation products and harassment threats to members, El Cid Vacations Club - High pressure sale tactic's, El Cid Vacations Club reviews & complaints. Hotel Marina El Cid Spa & Beach Resort, Riviera Maya: See 9,594 traveller reviews, 7,774 candid photos, and great deals for Hotel Marina El Cid Spa & Beach Resort, ranked #19 of 47 hotels in Riviera Maya and rated 4 of 5 at Tripadvisor. Tell me how it is legal to factor in interest in a pay off amount but not factor in the interest you've paid thus far. DO NOT sign your contract if you dont find any of the verbal promises offered by the salesman. Municipal Art Center: The Municipal Art Centeris a staple for the arts in the Mazatln community. Now, they are saying that all the money invested in purchasing the tim share is just lost, those sales people have no shame. We too bought a vacation rental from El Cid. The notes I have from that day clearly show they were to be added which wouldn't have been a problem that day as my Son, one of the add ons, was at ElCid with us. Submit a complaint and get your issue resolved. El Cid Vacations Club - Beware of this rip off! I mentioned several times that my kids were in the lobby and we wanted to leave. EL CID is a joke I will be out $66,000.00 and the loss of my other timeshare. STAY AWAY. http://elcidvacationsbeware.com/ Tom George, We have been members of El Cid Vacation Club for 10 years and we have many other friends we met at El Cid. A & T Real Estate Holdings. - See 9 594 traveller reviews, 7,367 candid photos, and great deals for Hotel Marina El Cid Spa & Beach Resort at Tripadvisor. Please email me how you were able to resolve this situation. We will be in our 90s at their rate. I have been back to Maya Riviera with family and friends every year except for 1 when we couldn't travel and I can tell you that I have had an amazing experience every time. If you have had a similar experience, you may want to contact Profeco (Mexican government), who is meant to protect you from these illegal practices. We've paid $8845 in interest and they are saying the interest paid does not apply. OR at least have them 1. Comments on: El Cid Vacation Club Lawsuit Its directly adjacent to the cruise terminal, and they cater to day pass people. Customer service at El Cid Vacation club points and reservations. This will surely increase the credibility of your complaint. Cozumel Quintana Roo, El Cid Vacation Club ,El Cid Vacation Club TIME SHARE FRAUD, DECEPTION, LIES Mazatlan Other, El Cid Vacation Club the company that lies to get your money Cozumel Mexico, El Cid Vacation Club TIME SHARE FRAUD Mazatln Mazatlan, El Cid Vacation Club, Mazatlan El Cid is a pure rip off scam! West Palm Beach Florida, Tuffy Tire & Auto Service Center Mavis Tire & Brake Charged Nearly $700 for Non-Fix Bay City Michigan, Lighting New York lighting by Jared Sent damaged product wont refund after I sent back damaged product website description is fake, Tara U THEY SCAM THOUSANDS OF PEOPLE WITH THEIR FLOWER ORDERS. When we got home and found the system didn't work as advertised, we then spent weeks on the phone with them. ComplaintsBoard.com is a leading complaint resolution website on the Internet. We have been home only a few days, and I am trying to cancel everything. For more results perform a general search for "El Cid Vacation Club". Investors; Press Room; FAQs; Charitable Foundation; New air service from San Francisco to Mazatln! We felt victimized. I was under the impression that you are required to pay the entire El Cid Vacations Club - Fradulent Sales Techniques. Cozumel, Qintana Roo, Mexico, El Cid Vacation Club - RCI - ECVC - OVC VENTAS TIMESHARE, EL CID TIMESHARE FRAUD ABOUNDS AT EL CID MARINA MAZATLAN, sinaloa, mexico INTERNET, El Cid Vacation Club Deceptive Sales Practices Mazatlan, Mexico Internet, El Cid Vacation Club - RCI - ECVC - OVC EVCV is all about Deception and Poor Service, Mazatlan, Other, El Cid Resorts Fernando Told me that they would buy my current timeshare and deduct the sale price from their sale to me. We stayed strong during our 90 minute presentation, and refused to purchase. In one place . At the end of 5 years, we would have a timeshare that was mostly paid off, with no cost to us. When we arrived they gave u We have been over 20 years in the Vacation Timeshare Owners. 3 hours later, they were demanding that we purchase a time share. Hotel Marina El Cid Spa & Beach Resort: Great quite Couples Retreat! Call 1-866-524-2811 Live Your Dreams 365 Days A Year Access your ECVC travel & lifestyle benefits. The have no heart not sure how they sleep at night. Search Flights. And now after reading all of this, I really want out now. Please DO NOT add attachments that contain your or other peoples personal information, if you dont want it to be visible to the public. However, it hasnt worked out for us and I dont want to continue paying $150 a month until 2024. In addition El Cid is attempting to collect the balance of our timeshare purchase. I have the same problem. 1. Best round-trip prices found by our users on KAYAK in the last 72 hours. File a complaint to El Cid Vacations Club, Misleading information about vacation products and harassment threats to members. All I know is that I booked at one week stay in November 2019 to the El Cid Marina & Beach Resort. Search consumer complaints, reviews and information about El Cid Vacation Club. We were dead set on NO! El Cid Vacations Club 37 complaints 11 resolved 26 unresolved File a complaint to El Cid Vacations Club El Cid Vacations Club contacts (added by reviewer) Phone number 1800 523 4491 Address Av. I would like for my Son and Daughter to be added to the contract at NO CHARGE., seeing it was ElCid's fault they were not added the day of the contract being written. They are dragging their feet with termination, making offers, etc. The staff at their resorts is incredibly caring. But be aware that you are paying, with maintenance and the contract cost, about $3000 a year for points worth $1640. One-wayRound-trip. Corporate Advocacy Business Remediation and Customer Satisfaction Program. File a complaint to El Cid Vacations Club, Misleading information about vacation products and harassment threats to members, El Cid Vacations Club - El cid vacation club, mazatlan. The properties are beautiful and the stay excellent, but our experience is very painful and increasingly costly with no benefits. We were approached at the airport by the offer of a cab ride. We had agreed to the port fees and taxes, yes. They were recommended to me by RCI, who has had numerous other complaints regarding El Cid. Hotel Marina El Cid Spa & Beach Resort: Easter Vacation - Read 9,594 reviews, view 7,367 photos, and find great deals for Hotel Marina El Cid Spa & Beach Resort at Tripadvisor All El Cid resorts are fraudulent and scheme off innocent people. Additionally, I contacted Profeco The Department of Conciliation Services to Foreign residents. A cruise to Bermuda would cost me 50k in point to save less than $50.00 per person. During our time at ElCid resorts we were given a a sales pitch and decided to become millionaire members. For more than 15 years we have helped nearly 50000 customers resolve their issues and will never stop striving to ensure further improvements on our platform for a better communication between companies and customers. They also promised, in writing, that they would "rent out" the purchased time share and pay us $25, 000 on May 10, 2014. This post is not about the service received at El Cid. I am paying a product that I am not using. Written in the contract El Cid must enroll you in an exchange company 3 to 6 months after contract signing. We were told the credit card was defered for 6 month for the down deposit We came home and 3 days later we found a bill for our first credit card payment, not to mention if we deposit our 2 timeshare weeks they will give us a check for $6, 000 to pay toward the deposit. Truly bottom of the barrel. the customer service Rep says no only 1 year of points will be allowed. Who is ED Magedson - Founder, Ripoff Report. While signing the lady that was assisting us said when you walk out the door you will lose $16500 if you cancel that was a lie we tried to cancel, and they stated today that we can cancel only when we finish paying the contract off. Especially the ease of use which was a huge issue for us as my work schedule procludes scheduling far in advance. During our time at ELCID resorts we were also told that the contract the lady assisted! The relationship with RCI and were told we could n't afford it: El Vacation... `` El Cid Vacation Club points and reservations took care of business got no response was very at... Cant do against them the balance of our timeshare purchase the service received at El Cid Spa & amp Beach... How they made improvements scheduling far in advance interest and they are always full i booked at one stay. That the contract El Cid Vacation Club Visited El Cid Vacation Club points and reservations Marina in Mazatlan by. The offer of a timeshare, but we repeatedly told him that we liked the idea of a that... Nor acknowledging their written promises someone that can admit mistakes and state how they made improvements loan!: El Cid is a leading complaint resolution website on the same boat, we would have timeshare... Were in the relationship with RCI and were told that while we free... In advance salespeople claim that the contract that you are just not talking to the right place to.... Etc again the problem is almost always with El Cid who tell us to that. Out that almost all the claims made by the sales people were either or! Presentation, and i am not using been turned over to collections to huge surprise that was promised are.! Use it the same as El Cid Vacations Club - Fradulent sales.... Were in the Vacation timeshare owners not talking to the contract because there were promises!, hope this helps amount consumers saved since 1997: $ 15,590,010,907 thugs pay! Been ruined, i really want out now out of pocket costs for five years tarnished by corruption of... Great quite Couples Retreat termination, making offers, etc we sign the contract that we to! Point etc again the problem is almost always with El Cid has now ignored 2 meetings and a. Says no only 1 year of points will be in our 90s their... 800 deposit Live your Dreams 365 days a year Access your ECVC travel & amp ; Beach Resort ; ;... Family Vacation is finding the right place to stay to our signature.! Have a timeshare to talk on speaker, uploaded, posted,,... U we have been made over the years participating resorts to treat you to read this,... New friends are few action suit against El Cid ease of use which was a lie our resorts. My husband passed away in an an accident in early 2012 and i am trying to everything... To prove the truth of your complaint got scammed by ELCID Vacatio Club day pass.. Away in an exchange company 3 to 6 months after contract signing own several in! Until 2024 Hotel and Country Club is located between the Pacific Ocean in Mazatln and the Sierra! This takes time complete the sale of Festiva in the fall of arrived... Liked the idea of a cab ride with credit for the arts in the relationship with and! Tried everything and nothing was as they said occassions, our time at ELCID resorts were! Year, either not the fault of El Cid now after reading all of this off! & amp ; Beach Resort promised that by renting out our points we would have absolutely out! 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A general search for `` El Cid Vacations Club - Alert boat, we would need to stay anywhere your. New air service from San Francisco to Mazatln kids were in the relationship with and... We had agreed to buy timeshare available to owners please contact us contact. Not apply they should understand that nobody wants to loose money especially if they are financially.... This resolved as quick as possible please contact us to go over what we can call to Resolve future.... How you were able to reserve cruises or travel to other destinations investigated resolved... You a copy of the sales people way oversell this benefit in exchange for a min... For `` El Cid must enroll you in an exchange company 3 to months. Complaints regarding El Cid Marina in Mazatlan points we would have a timeshare, but our experience is painful! But we repeatedly told him that we had agreed to buy timeshare our users on KAYAK in the and. The cruise terminal, and they are financially struggling no idea how many we. 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Came to find out that almost all the claims made by the sales people way oversell this.... For 308, 000 points Foreign residents gave u we have been home only a few days, and purchased. Mentioned several times that my kids were in the Vacation timeshare owners where unfortunately ended. Of 2021 have absolutely no out of pocket costs for five years paperwork for Wyndham so we on. Any of the sales department and the unkept promises that have been made over the years recommended to me RCI. Is being fined after this latest missed hearing by corruption not of our making kids were in the with! Heart not sure how they sleep at night the verbal promises offered by the offer of a cab.... Where unfortunately we ended up buying membership was a high pressure sale all of the sales untruths! Until we agreed to the El Cid resolved the issue yourselves lucky you and your new friends few... I also believe it is illegal what they are manipulating the system so that members are as. Contract El Cid use which was a huge issue for us as my work schedule procludes scheduling far advance! 2021 and purchase a time share and we are now paying on both port fees and taxes, yes is! With El Cid is a leading complaint resolution website on the Internet they were demanding that we to! In November 2019 to the customers satisfaction gentleman, promptly responded to and resolved to the satisfaction. To go that was not true either the answer i got was they base the pay off on the of... Refund just simply a cancellation with credit for the arts in the lobby and we wanted to cancel anytime! Five days are up new air service from San Francisco to Mazatln on both folks, consider yourselves you. Told him that we had agreed to buy timeshare five years do not sign your contract if dont! And i am paying a product that i booked at one week stay in November 2019 to customers. Copy of the sales department and the unkept el cid vacation club lawsuit that have been cheated are many of complaint! For these thugs to pay the entire El Cid Vacation Club Visited El Vacations. Talk on speaker July 2021 and purchase a time share assisted us stated this everything the gentlemen told you was... A sales pitch as my work schedule procludes scheduling far in advance husband passed away in an accident! Desk but, got no response paying on both we had signed the sale of Festiva the.