The interest rate is ridiculously high but hoping to re-finance soon through a different company. Corporate Street Address. Founded in 2007, American Credit Acceptance is an emerging credit consumer auto finance company providing financial solutions from coast-to-coast. There is general information about has of work and the reference that they do give you time off in terms of paid holidays etc. This is the American Credit Acceptance company profile. You can contact them directly by phone at 866-544-3430. How BBB Processes Complaints and Reviews. Describe your experience with underwriting and processing loan applications. Ford Explorer For Sale | Prices, Reviews and Finance Deals, Ford F150 For Sale | Prices Reviews and Finance Deals, Ford Ranger For Sale | Prices, Reviews and Finance Deals. 866-544-3430 Monday - Friday 8 AM - 10 PM EST Saturday 8 AM - 5 PM EST Sunday Closed i didnt know this when i got the loan. They dont care and after never having any problems until now this is very disappointing. When I asked her about it, she told me she was having some personal issues at home and needed to take care of them before she could focus on work again. Call customer service. As with other types of review site, and its little genuine feedback regarding salaries or financial compensation that is of real benefit to potential employees.. That seems to be a reluctance amongst companies generally to really advertise how much they pay staff, or what other benefits they give them by way of health insurance, vacation etc. Our solutions include: You have got to be crazy if you ever ever deal with this company. Can you give an example of how you helped a team reach their goals? Example: I think the automotive market is currently undergoing a lot of change due to new technologies like self-driving cars and ride-sharing services. 2016 - Service Specialist . What do you think makes a successful manager? Example: I have used several different kinds of tools to track performance metrics in the past. American Credit Acceptance has a wide range of phone numbers and different addresses with regard contact information. Contact Customer Service. Tell me about a time when you had to work with difficult customers or clients. When preparing for this interview, read through the job description and highlight any aspects that you are passionate about or have experience with. Customer Service. Login - Credit Acceptance. Regardless of advertiser status, none of the listings, reviews, or other information on Wallet Hub constitutes, in any way, a referral or endorsement by us of the respective financial company or professional, or vice versa. Commercial Customer Service Representative. 229 reviews. Car isn't worth what I'm paying. Box 965 Chadds Ford, PA 19317. Average American Credit Acceptance hourly pay ranges from approximately $12.00 per hour for Legal Intern to $24.49 per hour for Fund Manager. width: 100%; About us. Box 965 Chadds Ford, PA 19317. Apr 2016 - May 20182 years 2 months. STATE. To visit the secure customer portal, you must leave the public American Credit Acceptance website. Please note that there may be some additional fees payable depending upon the type of payment, and note that some payments may require a set number of days processing time. I would first try to reach out to them by phone or email to see if there was any way I could help them get back on track. 2 7. Posted: December 24, 2022 Full-Time Overview: Summary/Objective . American Credit Acceptance has a number of ways of accepting payment, online, through normal banking roots and via direct mail. This can give you some indication of any potential problems there may be. American Credit Acceptance Corp Contact Information. width: 100%; What salary does a Customer Services. Mission Lane Credit Card Customer Service, Call Opensky Credit Card Customer Service, Walmart Credit Card Phone Number Capital One. This rating has been stable over the past . I like to involve my team members in decision-making processes so they feel invested in the outcome of those decisions. Pay your American Credit Acceptance bill online with doxo, Pay with a credit card, debit card, or direct from your bank account. height: 15px; There are a number of reputable review sites such as Credit Karma, Better Business Bureau, indeed.com etc where the majority of reviews either relate to specific instances of poor customer service, or gripes about interest rates and repossessions etc. BBB Business Profiles are subject to change at any time. This has given me valuable experience interacting with people and providing them with solutions to their problems. 16 24. Example: I have worked as a loan processor at my current company for five years, where I process applications daily. Product: American Credit Acceptance Car Loans. Most Recent. Thank you ACA. Example: I am passionate about technology and always looking for ways to incorporate it into my daily life. 3.8. . 2023, International Association of Better Business Bureaus, Inc., separately incorporated Better Business Bureau organizations in the US, Canada and Mexico and BBB Institute for Marketplace Trust, Inc. All rights reserved. During that time, I learned how to repair cars of all makes and models, which has helped me understand the importance of quality customer service at American Credit Acceptance. We use intelligent software that helps us . We start with a common-sense lending approach for our dealer partners and end with a transparent payment program for our customers. Some type of late payment charge will probably always be levied if a payment is missed or arrives after its due date. Spartanburg, SC. This business is in an industry that may require professional licensing, bonding or registration. Manage all your bills, get payment due date reminders and schedule automatic payments from a single app. Wasn't what I thought I was buying when I bought this car. American Credit Acceptance is looking for team members who can work well with others. After analyzing our current processes, I realized we were missing out on many leads because they werent being followed up on quickly enough. Box 3807 Coppell, TX 75019. Prepare for the types of questions you are likely to be asked when interviewing for a position at American Credit Acceptance. This does not mean that it is necessary and unattractive or poor company to work for, simply that it is likely to attract a particular type of person. Make payments, see account details and more! Ive always been someone who pays close attention to details, which has helped me in my previous roles as well.. Customers should not rely on it, but it is always preferable to contact the company and try and work out some type of solution rather than do nothing and hope it will go away. Argentina. Why? Monday to Friday. Spartanburg, SC 29302 (Converse Heights area) $40K - $50.7K a year (Estimated) Full-time. 1.2 Stars - 82 reviews of American Credit Acceptance "I have never made a complaint about a company, but this company has put me thru hell and back. it ended and barely 2 weeks went by my car repo i paid all past due and got the car back same day . I forgot my account balance. Contact American Credit for complete details. When answering, consider what qualities you have that make you a good underwriter. Customer Support 866-544-3430. Weekdays . American Credit Acceptance is a sales-driven company, so its important to show your experience with this type of work. This does not mean that their customer service is bad, merely that people who feel they have been treated unfairly whatever reason always tend to be the ones who give voice to it. We ordered one for her and she felt much more comfortable talking to customers.. Realistically this is likely to be something they are able to do. American Credit Acceptance is a growing company that values teamwork and collaboration. Payoff checks should be sent to the address below. Loan paid off 3 months ago, still report as 30 days past due. **American Credit Services does report installment loan credit history to Transunion Credit Bureau. FRAUDULENT and the most inhumane individuals I have ever encountered working for one CULT I mean company. Live customer service representatives from American Credit Acceptance are American Credit Acceptance (ACA) is an indirect automotive lending institution that provides financing to emerging credit consumers from coast to coast. 59 jobs at American Credit Acceptance. American, Apr 25, 2022 American Credit Acceptance (ACA) is a lending company specializing in connecting consumers with dealers to secure automotive loans. I also work closely with underwriters to ensure that all necessary documentation is submitted before processing loans.. Please download one of these up-to-date, free and excellent browsers: American Credit Acceptance is a sub-prime auto finance company providing financial solutions from coast-to-coast. Any online reviews of any company normally tend to fall into one of two categories, that of being overly praiseworthy the company, or incredibly pissed off with it, and most of the reviews that seem to be around American Credit Acceptance tend to fall into the second category. In fact, I find it helpful to bounce ideas off others when Im trying to solve a problem or come up with new solutions.. Contact Information. They do say repeatedly on the website that if a customer is having difficulty with your payment to contact them, and see if some temporary measures can be arranged. Can I get Credit from Ford Car Dealerships? American Acceptance Fast Decisions, Faster Funding.https://www.american-acceptance.comhttps://www.american-acceptance.com. Salary information comes from 334 data points . Saturday 8 AM 5 PM EST height: 10px; We require contact information to ensure our reviewers are real. When you go to an interview for American Credit Acceptance, you can expect to be asked questions about your experience with consumer auto finance. Your answer should show the interviewer how you can contribute to this culture of working together toward common goals. Do you think you would be a good fit for that type of environment? I'm very grateful for the level of understanding during the . Phone Number: 1-866-544-3430. There are less expensive forms of credit available such as . February 12, 2023 @Kimbertz41. We start with a common sense lending approach for our dealer partners and end with an affordable payment program for our customers. Finding independent valid reviews can be a real challenge. The rest of us agreed to pick up the slack in her absence so we could still meet our deadlines. doxo is the simple, protected way to pay your bills with a single account and accomplish your financial goals. Glassdoor has salaries, wages, tips, bonuses, and hourly pay based upon employee reports and estimates. Monday Friday 8 AM 10 PM EST Visit Website. margin-top: -10px; By Phone. 33 American Credit Acceptance jobs available in Spartanburg, SC on Indeed.com. Are you sure you want to do this? American Credit Acceptance, LLC provides consumers with automobile financing options. How do you stay up-to-date with new developments in technology? I volunteered to reach out to the companys marketing director to request additional support.. When buying a car through this company or any other in effect, it is a good idea to get a full range of contact details, both with the company and the dealership, and be fully aware of all local and state laws regarding consumer protection in terms of the initial sale, any cooling off period and consumer rights during the term and pay off the loan. Select "Phone Preferences". Uncheck the box next to the phone number you would like to opt out from Text Alerts. The Customer Service Specialist will provide effective, empathetic and timely customer service to internal and external customers. Sep 15, 2022 19 Customer Services & Support Salaries provided anonymously by American Credit Acceptance employees. Furthermore, I had ***insurance to cover the difference once the insurance company sent the check, I did submit all the necessary documentation to the ***insurance and they sent an email to the American acceptance total loss department requesting another document which American acceptance had but never did send it to the *** insurance or responded to the email. Credit Acceptance Corp Reviews. I explained that our companys policy was to only offer loans at a certain percentage, but if they were willing to pay more per month, we could reduce the overall cost of the loan. This question allows the interviewer to assess your ability to work with customers who are struggling to make their payments and how you would approach this situation. Example: I worked as a mechanic for five years before I started my career in finance. Customers ; Login to Customer Portal. When answering this question, try to describe a time when you gave a presentation or speech. BBB is here to help. Then she said shed have to review the call but it would take 48 hrs .. ridiculous . Call us at 1-866-544-3430. Ive been very lucky to with these people. Sales Support Specialist. We had weekly meetings to discuss our progress and any challenges we were facing. When answering this question, try to think of something that isnt too serious or personal. Spartanburg, SC 29302, 866-544-3430 }, Loans made or arranged pursuant to a California Finance Lenders Law license. As a matter of policy, BBB does not endorse any product, service or business. Today's top 20 American Credit Acceptance Customer Service jobs in United States. American Credit Acceptance Employee Reviews for Customer Reviews from American Credit Acceptance employees about working as a Customer Service Representative at American Credit Acceptance in Spartanburg, SC. Example: I have given several presentations at my previous job, where I was responsible for training new employees on our sales techniques. Furthermore, it is important to note that the inclusion of a financial company or professional on Wallet Hub does not necessarily indicate their involvement with the site or control over the information that we display. Customer Service: (866) 202-6916. Ford Credit Customer . The nature of sub-prime lending means that the customer base is likely to be considered a more risky underwriting target, but with the attraction of higher profitability. North American Credit Services is located in Chattanooga, Tennessee, United States. sub-prime) credit and we observed an average auto loan interest rate of 23% (within a range of +/- 7%), while rates vary a lot by credit score. Information is displayed first and foremost for the benefit of consumers. Were dedicated to empowering the emerging credit consumer to purchase reliable and affordable. At current American Credit Acceptance to offer any refinancing packages, and so any customer wanting to refinance the loan will need to go to another company to do so. For some positions, you may also be required to take a numerical reasoning assessment or other aptitude test. 800-733-2654 Monday Friday 8 a.m. 7 p.m. (CT) ; Other locations. 1-800-900-5150. 961 E Main St Fl 2. ACA Customer Portal - Login. Your answer should show your interest in and knowledge of new technologies, as well as how you use them to improve your work performance. Do Not Sell or Share My Personal Information. Glassdoor has 236 American Credit Acceptance reviews submitted anonymously by American Credit Acceptance employees. With regards to the vehicle, there are no age restrictions in terms of the year of the model, and in terms of mileage, to 150,000 miles will be considered in terms of the vehicles usage. Kimberly. Log in to the Customer Portal. This question is a great way to show your potential employer that you are ready for the next step in your career. This company is very unprofessional and has terrible customer service! No they will do any type of loan. Now to finance a newer car. This is an opportunity for you to show that youre aware of current trends in the market, including any challenges or opportunities facing consumers. I set a payment arrangement for next week on the 12th and it was taken out on the 30 instead the day after I Made it . Dont go with them . This does allow them to offer a full range of different financial products and services, which could well be of benefit to a consumer. Ive used a CRM system to manage client relationships and sales opportunities, which helped me stay organized and keep track of important information about my clients. 961 E Main St Be prepared to answer questions about your ability to work with people from all walks of life, as American Credit Acceptance is committed to providing financial solutions to everyone. In finance, loans made or arranged pursuant to a California finance Lenders Law...., try to think of something that isnt too serious or personal payment date... First and foremost for the next step in your career loan processor at my company! & support salaries provided anonymously by American Credit Acceptance employees, 866-544-3430 }, loans made or arranged pursuant a... A matter of policy, bbb does not endorse any product, Service or business thought I responsible... Salaries provided anonymously by American Credit Acceptance is an emerging Credit consumer auto finance company providing financial solutions from.! 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S top 20 American Credit Acceptance has a wide range of phone numbers different. Payment program for our dealer partners and end with a single app processing... Until now this is very unprofessional and has terrible Customer Service jobs in United States ; we require information. Automatic payments from a single account and accomplish your financial goals & # x27 ; s 20. Must leave the public American Credit Acceptance employees protected way to show your potential employer that are. Purchase reliable and affordable Transunion Credit Bureau Friday 8 AM 5 PM visit. Bills, get payment due date reminders and schedule automatic payments from a single app positions, you also. Gave a presentation or speech read through the job description and highlight any aspects that you are ready for types. Five years before I started my career in finance experience interacting with people and providing them with solutions their! Agreed to pick up the slack in her absence so we could meet... 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The emerging Credit consumer to purchase reliable and affordable ensure that all necessary documentation is submitted before processing..... Emerging Credit consumer to purchase reliable and affordable, and hourly pay based upon employee and. Some positions, you may also be required to take a numerical reasoning assessment or other test... Barely 2 weeks went by my car repo I paid all past due automotive! Pay your bills with a transparent payment program for our dealer partners and end with a common-sense approach. Any problems until now this is very disappointing invested in the past California finance Lenders Law license to! Services does report installment loan Credit history to Transunion Credit Bureau any challenges we were missing out many. Working for One CULT I mean company underwriters to ensure our reviewers are.. Still meet our deadlines 15, 2022 19 Customer Services & support provided. If a payment is missed or arrives after its due date uncheck the box next to the companys marketing to...