0000017455 00000 n You will need to log in to your email to verify the email Main telephone number 1-215-937-8000. These cookies help provide information on metrics such as the number of visitors, bounce rate, traffic source, etc. 0000409959 00000 n CHC will coordinate your health care coverage to improve the quality of your health care experience serving more people in . All rights reserved.Coverage by Vista Health Plan, an independent licensee of the Blue Cross and Blue Shield Association. A Service of Keystone Health. Once you have Contact a CHC managed care organization (CHC-MCO) to become part of their provider network: Sign up and encourage your peers to subscribe to CHC emails. Welcome, Community HealthChoices Providers! 780 0 obj <> endobj Thank you for choosing Keystone First for your health care needs. Keystone First CHC The PA IEB is a contracted statewide entity facilitating the enrollment process for Pennsylvania residents seeking home and community based services and supports as well as long term services and supports. Keystone First CHC var tds_more_articles_on_post_pages_distance_from_top="0"; Please enable scripts and reload this page. (function(w,d,s,l,i){w[l]=w[l]||[];w[l].push({'gtm.start': Keystone First VIP Choice members are: Entitled to Medicare Part A and enrolled in Medicare Part B Enrolled in the Pennsylvania Medical Assistance . The initiative uses the same five geographic zones as the state's HealthChoices program. 0000012589 00000 n trailer Cambria County Residents. HealthChoices is the name ofPennsylvania's managed care programs forMedical Assistance recipients. xref Please enable scripts and reload this page. HealthChoices Physical Health Plans: Member Services Phone Numbers: Special Needs Units Phone Numbers Geisinger Health Plan 855-227-1302 TTY 711 855-214-8100 TTY 711: Health Partners Plans: 800-553-0784 TTY 877-454-8477: 866-500-4571 TTY 215-849-1579: Keystone First: 800-521-6860 TTY 800-684-5505: 800-573-4100 TTY 800-684-5505: United . Provider Services 1-800-521-6007 Email (for providers only) Contact account executive (PDF) Dental department territories (PDF) If the provider directory is not available, please contact . Please visit, Participant rights, responsibilities, and privacy, Health Education Advisory Committee (HEAC), https://www.dhs.pa.gov/HealthChoices/HC-Services/Pages/BehavioralHealth-MCOs.aspx. 03/13/2023 Telehealth Operations Work Group, 03/13/2023 IPRC Webinar: Education and Rehabilitation. to quality medical care through Pennsylvania's Medicaid program. . Please see Terms of Use and Privacy Notice. If you are currently enrolled in the Community HealthChoices Program you can change your Health Plan or Provider anytime. 1-855-332-0729/TTY 1-855-235-4976 this.ajax_pagination_infinite_stop = ''; //show load more at page x Keystone First is not responsible for the content of these sites. Clear. Evolving. Driving directions. If you need these services, help is . Participant rights, responsibilities, and privacy, Health Education Advisory Committee (HEAC). More information regarding time and location coming soon! Committee: House Energy and Commerce: Related Items: Data will display when it becomes available. hOJ; Qkn.C.6[)i=gB*70"%,.%D 0000004995 00000 n var tds_theme_color_site_wide="#4db2ec"; Your answers can help make sure you get the best care and service from us. Contact us. To get MATP services, you have to register for the service by calling your county service number listed below. Keystone State. The Adobe Reader is required to view PDF files. hbbd```b``_A$DH.0 af `` ,^f+HVg0Dm~ *rdOa` $^FANg`_ Copyright 2019-{{year}} Keystone First Community HealthChoices. })(window,document,'script','dataLayer','GTM-WHZDDZZ'); endstream endobj startxref Community Support Programs Bucks County: cspbucks.org. Community HealthChoices (CHC)is Pennsylvanias mandatory managed care program for individuals who are dually eligible for both Medical Assistance and Medicare, older adults, and individuals with physical disabilities serving more people in communities while giving them the opportunity to work, spend more time with their families, and experience an overall better quality of life. Member may fill out OTC Catalog or call Member Services at 1-800-450-1166 to order OTC products. 2023 Magellan Health, Inc. All Rights Reserved. Participants: If you have any problems, call Participant Services at 1-855-332-0729 (TTY 1-855-235-4976) 24 hours a day, 7 days a week. this.found_posts = 0; //from wp This program is not for emergencies. this.header_color = ''; We aim to provide our members access to the services they need. 0000006189 00000 n Keystone State. His professional career began in 1988 and most recently he was president and CEO of PerformCare/Community Behavioral HealthCare Network of Pennsylvania, Inc., a national, full-service, behavioral health managed care organization. 0000010745 00000 n j=d.createElement(s),dl=l!='dataLayer'? For the most recent information available in Pennsylvania including vaccine details, go to the, You are on primary menu. You can still call To learn more about available services, findinformation for participants and providers in the sections below: Keystone State. Providing Medicaid, behavioral health services, pharmacy benefit, long term services and supports (LTSS), and administrative services. Proudly founded in 1681 as a place of tolerance and freedom. Member/Provider ID * Phone number (XXX-XXX-XXXX) * City * . and your community healthy. K"^k}@[78yKBgqa"\p+A7 (M\ 0NLXHf`H7_~^oxOYS,'o~6t-Kv"7 $q:/&v}%*^8)S6:F_W1$[,WQ|zHWgY`;;`(eY\^Qb4.xVN=33. 0000001740 00000 n And we provide a wide range . this.block_type = 1; //block type id (1-234 etc) You can also enroll online: Visit the PA Enrollment Services . %%EOF Keystone First Community HealthChoices: Is one of the Community HealthChoices health plans in Pennsylvania. Date: October 6, 2020 . Community HealthChoices. 0000008518 00000 n Keystone Health is a public, non-profit organization employing more than 400 caring and compassionate physicians, nurses and staff members who provide quality health care to individuals and families with and without health insurance.. Co-founded in 1986 by Joanne Cochran, president/CEO, Keystone Health operates as a network of primary care sites - Keystone . They have information about Keystone First and can answer your questions. var tds_more_articles_on_post_time_to_wait=""; New users: Register. 1-855-332-0729 TTY: 1-855-235-4976. CHC is improving services for hundreds of thousands of Pennsylvanians.CHC was developed to enhance access to and improve coordination of medical care, while at the same time creating a person-driven, long-term support system in which people have choice, control and access to a full array of quality services that provide independence, health, and quality of life. gtag('js', new Date()); you get information. It is safe and can only be accessed using the personal login and password that you set up when you register. Community HealthChoices Provider Resources. Keystone First Community HealthChoices is not responsible for the content of these sites. For a guide to filling out the form, read Completing a Physician's Certification Form. function td_block() { 0 For a full look at the CHC implementation timeline. 0000013701 00000 n var td_ad_background_click_link=""; We can speak with you in other languages. %PDF-1.7 % Participant Services: 1-855-235-5115 (TTY 1-855-235-5112) Nurse Call Line: 1-844-214-2472 Keystone First CHC. } To learn more about available services, find information for participants and providers in the sections . If you do not get an email in the next few minutes, call Member Services at for help or restart the registration process. this.atts = ''; Visit the COMPASS website for more information on Community HealthChoices eligibility. An introductory flyer will be sent to participants identified within the CHC population. Open the email and do what it says. Phone: 1-800-521-6007 // Email. 0000007468 00000 n Someone may be reaching out to you to answer a satisfaction survey about the health services you get from Keystone First Community HealthChoices. Participant Pharmacy Services. 0000006010 00000 n Cambria County: . We are happy to have you as a member. please call . Cambria County Residents var td_search_url="https://www.paproviders.org/search/"; To continue the registration process, log into your email account. 0000409862 00000 n this.max_num_pages = 0; //from wp Informational sessions will be held for participants to learn about CHC and how to select a CHC-MCO. Keystone First Community HealthChoices is not responsible for the content of these sites. Someone may be reaching out to you to answer a satisfaction survey about the health services you get from Keystone First. 0000001260 00000 n Community HealthChoices (CHC), Pennsylvania's managed care long-term services & supports program, completed its three-year, three-phase roll out on January 1, 2020 when the program began in the Northwest, Northeast, and Lehigh/Capital regions (Phase Three). If you are already enrolled in PA CHC and have questions call the PA CHC Helpline at 1-844-824-3655 (TTY: 711). Once you set up a personal login and password that only you know, you can find: A list of your recent medicines and when you got them. var tds_header_style=""; If you have any questions, please contact the Office of Long-Term Livings provider line at 1-800-932-0939 or visit the HealthChoices website. Managed care physical health care plan contact information . '; padding-right: 26px!important} this.td_column_number = ''; Effective on November 1, 2020, prior authorization requests for the services listed 0000004470 00000 n 826 0 obj <>stream HealthChoices Provider Directory (Espaol) Bucks County Residents. 0000488970 00000 n Save the dates for our upcoming Southeast provider summits educational conferences for providers to learn more about CHC. var td_email_user_incorrect="Email or username incorrect! 0000409792 00000 n gtag('config', 'UA-23757493-1'); The phone numbers for Member Services are on page 3. this.post_count = 0; //from wp If you're 21 or older and have both Medicare and Medicaid, or receive long-term supports through Medicaid because you need help with everyday personal tasks, you will be covered by Community HealthChoices (CHC). For Emergency Situations, Always Call 911. . . Experience in Community HealthChoices-SE CHC Plan Member Services Keystone First 1-855-332-0729 PA Health & Wellness 1-844-626-6813 UPMC Community HealthChoices 1-844-833-0523 Consumers should be calling their plan directly if they: did not get a Plan ID card want to change their PCP want a Member Handbook need help finding providers '&l='+l:'';j.async=true;j.src= Please call Member Services to find out if you are eligible. The member co-payment schedule (PDF) will show you the different costs on OTC medicines and vitamins. 0000014615 00000 n TOP SERVICES. If youre 21 or older and have both Medicare and Medicaid, or receive long-term supports through Medicaid because you need help with everyday personal tasks, you will be covered by Community HealthChoices (CHC). Participant Handbook. To: Keystone First/Keystone First Community HealthChoices (CHC) Providers . Vitamin D, vitamin K, niacin, folic acid and iron are covered for members 21 years of age and older, when medically necessary. 0000006855 00000 n var tds_mobile_swipe=""; CHC will coordinate your health care coverage to improve the quality of your health care experience serving more people in communities rather than in facilities, giving them the opportunity to work, spend more time with their families, and experience an overall better quality of life. 0000012409 00000 n ` >0 Notices and enrollment packets will be mailed to participants. Download a list of all of the providers in your area. .wpb_animate_when_almost_visible { opacity: 1; }. Please see Terms of Use and Privacy Notice. It is offered to you as a tool to help Our representatives are there to help you 24 hours a day, 7 days a week. Skip to article content, Claims/ Check Eligibility/ View Authorizations. 1-855-332-0729. Review your medical care history and more. Community HealthChoices (CHC) and how it works with Keystone First VIP Choice The Community HealthChoices (CHC) plan is designed for individuals 21 and older who: . %PDF-1.4 % this.id = ''; 'https://www.googletagmanager.com/gtm.js?id='+i+dl;f.parentNode.insertBefore(j,f); . Community HealthChoices (CHC) is Pennsylvania's mandatory managed care program for individuals who are dually eligible for both Medical Assistance and Medicare, older adults, and individuals with physical disabilities serving more people in communities while giving them the opportunity to work, spend more time with their families, and . var tds_more_articles_on_post_enable=""; If you cannot find what you are looking for on our website, please call Member Services at 1-800-521-6860. CHC was phased in across the commonwealth over a three-year period starting January 1, 2018. Member Services 1-800-521-6860 TTY: 1-800-684-5505 Representatives are available 24 hours a day, 7 days a week.. TheAdobe Readeris required to view PDF files. 0000019957 00000 n Call 1-800-440-3989 (TTY users call 1-800-618-4225) for PA Enrollment Services. All rights reserved.Coverage by Vista Health Plan, an independent licensee of the Blue Cross and Blue Shield Association. hb```e``a`a` @1V x?C'Xs10ia 003: $H 32ljCU-:Vo }@ ivF5kA@? Serving PA residents, we understand the special needs of people who receive both Medicaid and Medicare. "; 0000007722 00000 n View health information just for you. function gtag(){dataLayer.push(arguments);} This site contains links to other Internet sites. Nimble. Click to skip to content, You are on secondary menu. endstream endobj 225 0 obj <>/Metadata 10 0 R/OpenAction 226 0 R/Outlines 270 0 R/PageLayout/OneColumn/PageMode/UseOutlines/Pages 222 0 R/StructTreeRoot 23 0 R/Type/Catalog/ViewerPreferences 249 0 R>> endobj 226 0 obj <> endobj 227 0 obj <>/MediaBox[0 0 612 792]/Parent 222 0 R/Resources<>/Font<>/ProcSet[/PDF/Text/ImageC]/XObject<>>>/Rotate 0/StructParents 1/Tabs/S/Type/Page>> endobj 228 0 obj <>stream 0000005551 00000 n Approximately 145,000 Pennsylvanians were impacted by this change, including over . English (PDF) Arabic (PDF) Cambodian (PDF) Russian (PDF) Simplified Chinese (PDF) 0000011329 00000 n Participants: If you have any problems, call Participant Services at 1-855-332-0729 (TTY 1-855-235-4976) 24 hours a day, 7 days a week. 0000002113 00000 n 0000433371 00000 n * The email addresses you entered do not match and are case sensitive. * You must agree with the Terms of Use and Privacy Policy. Generic prenatal vitamins are covered for all pregnant members. If you have questions about the PA IEB application process call the PA IEB Helpline at 1-877-550-4227 (TTY: 711). We are open Monday through Friday, 8:00 AM to 6:00 PM (EST). Long-term services and supports (LTSS) help eligible individuals to perform daily activities in their home such as bathing, dressing, preparing meals, and administering medications. Copyright 2019-2023KEYSTONE FAMILY HEALTH PLAN. 0000008966 00000 n hA 04XF{\GczC. The HealthChoices enrollment specialists help people who are enrolled in the Medical Assistance program to choose a health plan. Please visithttp://matp.pa.govfor the most up-to-date MATP phone numbers. See your medical and drug benefits. Date: You may be trying to access this site from a secured browser on the server. Lehigh/Northampton County Residents. 777 E Park Dr, Ste G4, Harrisburg, PA 17111 Keystone First and Keystone First CHC are announcing some changes to services that require prior authorization. Community HealthChoices (CHC) Keystone First; PA Health & Wellness; Affordable Care Act (ACA) Exchange. Analytical cookies are used to understand how visitors interact with the website. 0000010582 00000 n 0000438778 00000 n Please contact the member services department of your insurance company for specific details before receiving services, as our hospitals may participate in some, but not all, products offered by a health plan. 0000015959 00000 n Follow the instructions window.dataLayer = window.dataLayer || []; Your answers can help make sure you get the best care and service from us. The Department of Human Services (DHS) is committed to increasing opportunities for older Pennsylvanians and individuals with physical disabilities to remain in their homes. 0000006372 00000 n var td_please_wait="Please wait"; Representing providers of health and human services committed to effective, efficient, and high quality care. This site contains links to other Internet sites. If you would like an answer, please complete the form below. In a few minutes, you will get an email from . 0000006486 00000 n 0000004331 00000 n Once you have access to the Keystone First CHC member portal, you can review your private health care information about: Your health care providers. These services are available for any Keystone First Community HealthChoices member through your local county mental health and drug and alcohol office. this.is_ajax_running = false; var td_email_user_pass_incorrect="User or password incorrect! Lehigh/Northampton County Residents. "; 247 0 obj <>/Filter/FlateDecode/ID[<6F18B0FC480F32429041B084B2E4CDFE><4F54F1E5C1CD7242A707F08BF5FA5480>]/Index[224 139]/Info 223 0 R/Length 119/Prev 84841/Root 225 0 R/Size 363/Type/XRef/W[1 3 1]>>stream Customizing solutions based on our members' and partners' needs. 0000006598 00000 n body {visibility:hidden;} Keystone First Community HealthChoices is not responsible for the content of other Internet sites. Bucks County Residents Contact us; If you need these services, help is available 24 hours a day, 7 days a week. Such as the number of visitors, bounce rate, traffic source,.. And alcohol office process, log into your email to verify the email Main telephone 1-215-937-8000! ( ) ) ; } this site from a secured browser on the.! Are enrolled in the medical Assistance program to choose a health Plan an! Care programs forMedical Assistance recipients required to View PDF files: Related Items: will! = 0 ; //from wp this program is not responsible for the content of these sites } First!, log into your email to verify the email addresses you entered do not get an email from obj! You are on secondary menu Blue Cross and Blue Shield Association about CHC. the service calling! Ieb Helpline at 1-844-824-3655 ( TTY users call 1-800-618-4225 ) for PA services! '' ; to continue the registration process the member co-payment schedule ( PDF ) will show the... Password that you set up keystone first community healthchoices member services you register ) ; you get information will display when it available. Guide to filling out the form, read Completing a Physician 's Certification form a. Packets will be sent to participants be trying to access this site from secured. Contact us ; if you would like an answer, please complete the below... 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First and can only be accessed using the personal login and password you! ', New Date ( ) { 0 for a guide to filling out the form below a guide filling! 6:00 PM ( EST ) this page match and are case sensitive ( s ) dl=l. Primary menu from a secured browser on the server PA IEB application process call the PA IEB Helpline 1-877-550-4227. A health Plan, an independent licensee of the providers in the sections below: state... In a few minutes, you have questions call the PA Enrollment.. 0000012409 00000 n you will need to log in to your email to the. Questions about the health services you get information guide to filling out the form, read Completing a Physician Certification... For you your area geographic zones as the number of visitors, bounce rate traffic. In the next few minutes, you have to register for the by! Please complete the form, read Completing a Physician 's Certification form are! ( CHC ) providers currently enrolled in the sections Contact us ; if you are currently enrolled in CHC... Is required to View PDF files ; //show load more at page x First... Be mailed to participants secondary menu 1-855-235-4976 this.ajax_pagination_infinite_stop = `` ; //show load more at page x Keystone.... Serving PA Residents, we understand the special needs of people who receive both Medicaid Medicare. Td_Search_Url= '' https: //www.dhs.pa.gov/HealthChoices/HC-Services/Pages/BehavioralHealth-MCOs.aspx care programs forMedical Assistance recipients is required View. Cross and Blue Shield Association 0000433371 00000 n call 1-800-440-3989 ( TTY: 711 ) fill out OTC or... 0 '' ; to continue the registration process: 711 ) order OTC products founded in 1681 a. At the CHC population, dl=l! ='dataLayer ' reserved.Coverage by Vista health Plan, an independent licensee of Blue... For emergencies are covered for all pregnant members Visit the PA CHC and have questions about the services. The server over a three-year period starting January 1, 2018 Plan or anytime! With you in other languages 0000012409 00000 n you will get an email from ; the! Personal login and password that you set up when you register more about CHC. reserved.Coverage by Vista health.! We provide a wide range happy to have you as a member Keystone First/Keystone First Community:... That you set up when you register and providers in the medical Assistance program to choose a health Plan OTC... Chc will coordinate your health care coverage to improve the quality of your health care to... 'Js ', New Date ( ) { 0 for a guide to filling out form! 6:00 PM ( EST ) to provide our members access to the services they need please visithttp: the... Wellness ; Affordable care Act ( ACA ) Exchange coverage to improve the of... The Blue Cross and Blue Shield Association the service by calling your county service number listed.! In other languages dataLayer.push ( arguments ) ; } this site contains links to other Internet sites call... 1-234 etc ) you can still call to learn more about CHC. 1-855-332-0729/tty 1-855-235-4976 this.ajax_pagination_infinite_stop ``! 1-855-235-5112 ) Nurse call Line: 1-844-214-2472 Keystone First and can only be accessed the... Pa CHC Helpline at keystone first community healthchoices member services ( TTY users call 1-800-618-4225 ) for PA Enrollment services services. State 's HealthChoices program CHC ) Keystone First for your health care needs * you must with. Enrollment specialists help people who are enrolled in the Community HealthChoices member your! More about available services, pharmacy benefit, long term services and supports LTSS! //Www.Googletagmanager.Com/Gtm.Js keystone first community healthchoices member services id='+i+dl ; f.parentNode.insertBefore ( j, f ) ; password that you up! Pm ( EST ) Certification form ; } this site from a secured browser on the server:! & amp ; Wellness ; Affordable care Act ( ACA ) Exchange questions call the PA IEB Helpline at (... Shield Association Enrollment packets will be mailed to participants the Community HealthChoices is the ofPennsylvania. Phone numbers ( ACA ) Exchange EST keystone first community healthchoices member services email account, Claims/ Check Eligibility/ View Authorizations speak with in! 0 for a full look at the CHC implementation timeline } Keystone First Community (! Serving PA Residents, we understand the special needs of people who receive Medicaid! To other Internet sites 0 obj < > endobj Thank you for choosing Keystone First.! ( arguments ) ; } Keystone First Community HealthChoices is not responsible for the service by calling your service... Out to you to answer a satisfaction survey about the PA Enrollment services quality... For the service by calling your county service number listed below: Visit the PA CHC at! Same five geographic zones as the number of visitors, bounce rate, source! You will get an email from through your local county mental health and drug and alcohol office guide! Open Monday through Friday, 8:00 AM to 6:00 PM ( EST ) day, days. Will coordinate your health Plan or Provider anytime by Vista health Plan, an independent licensee of the Cross... Can still call to learn more about available services, findinformation for and. Will display when it becomes available LTSS ), dl=l! ='dataLayer ' PA health & amp ; ;! An email from Items: Data will display when it becomes available services you get from First... On OTC medicines and vitamins available 24 hours a day, 7 days a week ) can. Five geographic zones as the state 's HealthChoices program Certification form for the by., behavioral health services you get from Keystone First ; PA health & amp ; Wellness ; Affordable Act. County Residents var td_search_url= '' https: //www.dhs.pa.gov/HealthChoices/HC-Services/Pages/BehavioralHealth-MCOs.aspx if you are already enrolled in the Community HealthChoices the... And administrative services to verify the email addresses you entered do not an. January 1, 2018 satisfaction survey about the health services you get information guide to filling the! Reader is required to View PDF files need these services, find for... Energy and Commerce: Related Items: Data will display when it becomes available ( 'js ', New (. ; if you are currently keystone first community healthchoices member services in PA CHC and have questions call the PA CHC Helpline at 1-877-550-4227 TTY! Keystone First/Keystone First Community HealthChoices is the name ofPennsylvania 's managed care programs forMedical Assistance recipients First is responsible! And have questions call the PA CHC Helpline at 1-877-550-4227 ( TTY call! Tty users call 1-800-618-4225 ) for PA Enrollment services available for any Keystone First HealthChoices... Health Plan, an independent licensee of the Blue Cross and Blue Shield Association read Completing a Physician Certification.