Our passion is great food and great service. Can a gluten free person get a good meal at this restaurant? I'm so shocked by your lack of tact and professionalism. Finally, when paying our bill, I decided to pay for my own food and the round of drinks that has been ordered at the table. Both of us were driving so no wine but we did sample a 'mocktail' each. No matter, we were relaxed and ready to order a round of drinks. The meal was sublime with the lamb top of the list. Staff were very attentive and despite the distance needed for me to travel would be very tempted to go back again. Get quick answers from Jack 'O' Bryan's staff and past visitors. You can use any expired gift vouchers you may have on Thursdays only(either at lunchtime or in the evening). Staff were attentive, polite and friendly. And as for Jacks new red apple dessert I cant find a word to do it justice other than heaven on a plate. If you are a resident of another country or region, please select the appropriate version of Tripadvisor for your country or region in the drop-down menu. Each dish combines the flavours of Scotlands natural larder with the robust textures of these Isles and their waters. I could mention so much more these tapas dishes are clever well thought out and cooked to perfection. This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. We know how to treat guests and your establishment definitely does not. Great food. Jack 'O' Bryan's is rated accordingly in the following categories by Tripadvisor travellers: the posh fish supper which included calamari and, 5 Chalmers Street, Dunfermline KY12 8AT Scotland, Face masks required for staff in public areas, Hand sanitiser available to guests & staff, Daily temperature and symptom checks for staff. I felt belittled and slightly bullied to be honest. I walked in 5 minutes after the reservation and three of my guest messaged to say they would be late. A lovely evening which we would happily repeat in the future. Haymarket Media US. I'm really writing this review for your staff to reflect and do better. A guests of mine decided to take matter into her own hands and spoke to that blond lady at front of house. Excellent lunch. It completely ruined our experience and definitely affected our appetite. Im not a massive dessert fan but this dessert was a game changer! Not at any point during our meal were we asked if everything was ok. Our water at the table was never re-filled unless we asked. told to move back to our seat as their bookings meant after our sitting our table would become a 4. Get yourself along and try it David and Victoria. The food was beautifully presented and perfectly cooked. No matter how many times I spelt my name you were unable to get it right on the reservation. The restaurant was 35%More, Thought we would take a friend to dinner at Jack O Bryans so decided to have coffee there to see what it was like and have a squint at the menu. Jack 'O' Bryan's. 283 reviews Open Now. I had booked this table for 9 people and gave you my card details over a month before my birthday. Not at any point during our meal were we asked if everything was ok. Our water at the table was never re-filled unless we asked. Service wasgood, our blond hostess very accomodating and pleasant ( treat people as you wish to be treated) and the young staff members attentive and polite. And got to say Jack Obryans was just delicious! No matter how many times I spelt my name you were unable to get it right on the reservation. Went along to continue the celebrations for Hubbys birthday! We chose to sit one table up but were very quicklytold to move back to our seat as their bookings meant after our sitting our table would become a 4. Get yourself along and try it David and Victoria. Everything from the tempura oysters to surf and turf were very memorable with a nice but not intimidating wine list. We left hungry and angry as it is rudewill find somewhere else I am sure!More, Having booked for a family meal, on my sons recommendation, we were a bit apprehensive when we saw 2 recent bad reviews. Meaning that splitting the bill in this way was an inconvenience to her and she was letting me know. I dont live in Fife but I am reliably informed there "there is no alternative" :-), Yes we are, we have tables in front of the restaurant which allow dogs, just let us know on booking and we will sort a nice table at the front, the posh fish supper which included calamari and, 5 Chalmers Street, Dunfermline KY12 8AT Scotland, Face masks required for staff in public areas, Hand sanitizer available to guests & staff, Daily temperature and symptom checks for staff. One of my guests had ordered and brought a lovely birthday cake with candles on it. Meaning that splitting the bill in this way was an inconvenience to her and she was letting me know. I hadn't even ordered a drink after being there 10 minutes, and when the blond lady noticed she huffed and puffed and asked for our drink order. I don't usually write reviews but I will take my time with this one. Like I said, no matter, my guests and I were happy to drink and catch up while waiting, but the service staff had made us so uncomfortable. Was told no as thatMore, We ate here several weeks ago while on vacation. 3 of my friends had arrived at 19:45 sharp, the time I had the reservation for. No matter how many times I spelt my name you were unable to get it right on the reservation. 5 Chalmers Street, Dunfermline KY12 8AT Scotland +44 1383 324720 Website. Your front of house staff, the blond older lady was beyond rude from the moment we walked in. x. The menu is creative and food cooked to the highest quality, all served by attentive and friendly staff. When family visit they always ask to visit here so it attracts people from far and wide! Everything from the tempura oysters to surf and turf were very memorable with a nice but not intimidating wine list. Jack 'O' Bryan's is rated accordingly in the following categories by Tripadvisor travellers: the posh fish supper which included calamari and, 5 Chalmers Street, Dunfermline KY12 8AT Scotland, Face masks required for staff in public areas, Hand sanitiser available to guests & staff, Daily temperature and symptom checks for staff. Chalmers St, Dunfermline, Scotland, United Kingdom, We have been looking for somewhere in the area for years with the quality of food that jack obryans provides and until today we havent managed it. Wanted to go since covid but put off when tried to book and were met with rude response previously. if in Edinburgh would be a lot more expensive. I was upset and ready to just leave altogether. Thanks again!More, This is the version of our website addressed to speakers of English in United Kingdom. Second visit here last night and it was fantastic. It was just poor service. We know how to treat guests and your establishment definitely does not. The guy next to me did well as he got 3. The table next to us that we had sat at was not booked until later. Does this restaurant offer table service? Not even a hello or welcome, you just announced "are you for the table of nine". Then for 12 I expected more than 2 scallops as a starter. Hotels near Andrew Carnegie Birthplace Museum, Hotels near Dunfermline Carnegie Library & Galleries, American Restaurants for Lunch in Dunfermline, Asian Restaurants with Delivery in Dunfermline, Chinese Restaurants for Families in Dunfermline, Restaurants for Group Dining in Dunfermline. I was upset and ready to just leave altogether. Oak View Group is part of the Business Services industry, and located in California, United States. Website. Gotta say this is a true gem, in a town that needs more of. 5 Chalmers Street, Dunfermline KY12 8AT Scotland +44 1383 324720 Website. Detailed Reviews: Reviews order informed by descriptiveness of user-identified themes such as cleanliness, atmosphere, general tips and location information. We know how to treat guests and your establishment definitely does not. Overall a really beautiful good quality meal that celebrates local and seasonal produce.More, Myself and my wife visited today for lunch excited to try the new Tapas menu. I felt so uncomfortable from the get go. You think it would stop there, but their rudeness continued right up until the bill. The table next to us that we had sat at was not booked until later. If the system detects something that potentially contradicts our. Thanks again! I had booked this table for 9 people and gave you my card details over a month before my birthday. But the food is good! Does this restaurant offer table service? Both of us were driving so no wine but we did sample a 'mocktail' each. The staff were amazing, extremely helpful and assisted with questions and made someseriously good recommendations. Get quick answers from Jack 'O' Bryan's staff and past visitors. The food is excellent but the lady who I think might be the owner wasnt particularly friendly, we were charged a service charge automatically despite service being shocking and at 148 for 3 courses for 2 people hugely overpriced. New York, New York, United States. Please enable Strictly Necessary Cookies first so that we can save your preferences. as a tip! Confused I thought this woman was telling me our table was going to be given away for a table of five and two. . No matter, we were relaxed and ready to order a round of drinks. Jack O' Bryan's Back To Dunfermline, UK 3.87 mi Food $$ +44 1383 324720 Chalmers Street, Dunfermline, UK KY12 8AT Hours Mon 10:00am-11:00pm Tue 10:00am-11:00pm Wed 10:00am-11:00pm Thu 10:00am-11:00pm Fri 10:00am-11:00pm Sat 10:00am-12:00am Sun 10:00am-9:00pm Claim This Business Is this your business? Went along to continue the celebrations for Hubbys birthday! Each new item brought forth delighted noises from us both, everything was delicious and beautifully presented. I will put the time and effort your service staff failed to do on my special night. I'm really writing this review for your staff to reflect and do better. Are you sure you want to delete this question? Please do better next time.More, The food was excellent, came in good time and well presented. Tripadvisor performs checks on reviews. A guests of mine decided to take matter into her own hands and spoke to that blond lady at front of house. Are you sure you want to delete this question? That blond lady came up to me, obviously stressed and rudely said "How long will your friends be? Read more See all (170) We asked for our childrens mains to be served with our starters. Went in for meal before going to gig. Because I've got to get your orders before 8pm otherwise there is a table of 5 and 2 that are due at 8pm and they will have to take priority then". Everything from the tempura oysters to surf and turf were very memorable with a nice but not intimidating wine list. Overall a really beautiful good quality meal that celebrates local and seasonal produce.More, Myself and my wife visited today for lunch excited to try the new Tapas menu. Open now : 12:00 PM - 11:30 PM. Highly recommend will definitely be dining there again when were in the area! This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Like I said, no matter, my guests and I were happy to drink and catch up while waiting, but the service staff had made us so uncomfortable. Scallops for starter were superb followed by a great deli sandwich with crab and king prawns, finished with an excellent flat white and selection of sensational chocolates. This website uses Google Analytics to collect anonymous information such as the number of visitors to the site, and the most popular pages. Yes indeed. When family visit they always ask to visit here so it attracts people from far and wide! 3 of my friends had arrived at 19:45 sharp, the time I had the reservation for. Definitely not you. Directed by Jack O'Brien Play Drama Original The Full Monty (Oct 26, 2000 - Sep 01, 2002) Directed by Jack O'Brien World premiere at Old Globe Theatre (Jack O'Brien, Artistic Director; Douglas C. Evans, Managing Director; Craig Noel, Executive Director) Musical Comedy Original Getting and Spending (Oct 25, 1998 - Nov 29, 1998) If you disable this cookie, we will not be able to save your preferences. There was a good steady flow between our courses. Iberian & Seafood Inspired Restaurant,Tapas Gin & Cocktail Bar. Order tasty fruitcake, lemon pie and Scones. Then for 12 I expected more than 2 scallops as a starter. About DR. JACK R O'BRIEN MD. 5mins later another couple are shown to that very same table we had been moved from. Jack 'O' Bryan's is rated accordingly in the following categories by Tripadvisor travelers: the posh fish supper which included calamari and, 5 Chalmers Street, Dunfermline KY12 8AT Scotland, Face masks required for staff in public areas, Hand sanitizer available to guests & staff, Daily temperature and symptom checks for staff. I'm really writing this review for your staff to reflect and do better. We had to ask. Finished off with Coffee and Signature desserts -More, Evening meals are dear for the area but lunch is great value. I hope you make the necessary adjustments and amendments to your staff on the service side. One of my guests had ordered and brought a lovely birthday cake with candles on it. 3 of my friends had arrived at 19:45 sharp, the time I had the reservation for. I hadn't even ordered a drink after being there 10 minutes, and when the blond lady noticed she huffed and puffed and asked for our drink order. You can follow this profile to get notifications of Jack O'Brien's new podcast credits. We know how to treat guests and your establishment definitely does not. Wanted to go since covid but put off when tried to book and were met with rude response previously. A full list is available within the "safety precautions" section of this page. Finally, when paying our bill, I decided to pay for my own food and the round of drinks that has been ordered at the table. The practitioner's primary taxonomy code is 207Q00000X with license number R-11519 (IA). There was a good steady flow between our courses. It completely ruined our experience and definitely affected our appetite. Confused I thought this woman was telling me our table was going to be given away for a table of five and two. I was upset and ready to just leave altogether. Closed now : See all hours. Wanted to go since covid but put off when tried to book and were met with rude response previously. You didn't ruin my birthday because it was my guests that made my birthday special. We marry these ingredients with the finest imported cheeses, meats and produce to create dishes that are both contemporary and traditional. We went for all three courses and it all tasted so good! Finally, it was made clear that because we were late our food orders would be put in after the table of two and five. We will be back again soon however, so keep up the good work. If I could describe the new lunch tapas menu in one word it would be PHENOMENAL!!!! Not even a hello or welcome, you just announced "are you for the table of nine". Note: your question will be posted publicly on the Questions & Answers page. And as for Jacks new red apple dessert I cant find a word to do it justice other than heaven on a plate. Best Dining in Dunfermline, Fife: See 21,022 Tripadvisor traveller reviews of 185 Dunfermline restaurants and search by cuisine, price, location, and more. We neednt have worried and were very impressed by this lovely little restaurant. Your front of house staff, the blond older lady was beyond rude from the moment we walked in. I'm really writing this review for your staff to reflect and do better. Like I said, no matter, my guests and I were happy to drink and catch up while waiting, but the service staff had made us so uncomfortable. 279 reviews #11 of 103 Restaurants in Dunfermline $$ - $$$ British Scottish Vegetarian Friendly 5 Chalmers Street, Dunfermline KY12 8AT Scotland +44 1383 324720 Website Open now : 12:00 PM - 11:30 PM COVID-19 update: See the added health and safety measures this property is taking. I had chargrilled steak and chips which was delicious. But the food is good! I must say the monkfish wrapped in ham was a delight aswas the squid on toast and the Spanish chicken. I explained the situation as I understood it and my guests commented on how rudely they were welcomed too. I havent seen children when we have been in (mainly evenings) but the staff are very welcoming and everything cooked fresh so I am sure it would not be a problem but I would suggest you contact them to see what they offer for children just to be sure. We rank these hotels, restaurants, and attractions by balancing reviews from our members with how close they are to this location. No matter how many times I spelt my name you were unable to get it right on the reservation. No matter, we were relaxed and ready to order a round of drinks. Fantastic as always every dish sublime and drinks expertly prepared. Thats where the good stuff ends. There was a good steady flow between our courses. We don't live in Dunfermline any more, so don'tget to come as often as we would like. Love eating at this restaurant., as the food is always amazing. We left hungry and angry as it is rudewill find somewhere else I am sure!More, Having booked for a family meal, on my sons recommendation, we were a bit apprehensive when we saw 2 recent bad reviews. Great food demands great produce. 10/10. We also found the staff very professional and knowledgeable. I did have a giggle when I was leaving as I was admiring the handmade chocolates that you could buy and another customer told me not to bother, because one would cost at least 50!!! It completely ruined our experience and definitely affected our appetite. We rank these hotels, restaurants, and attractions by balancing reviews from our members with how close they are to this location. The food wasn't so appetising with such distasteful service. Highly recommend! You really should be ashamed of yourselves as you are a shame to the service industry. Iberian & Seafood Inspired Restaurant,Tapas Gin & Cocktail Bar. Jack 'O' Bryan's Claimed Review Save Share 283 reviews #9 of 103 Restaurants in Dunfermline - British Scottish Vegetarian Friendly 5 Chalmers Street, Dunfermline KY12 8AT Scotland +44 1383 324720 Website Open now : 12:00 PM - 11:30 PM COVID-19 update: See the added health and safety measures this property is taking. Oak View Group. One of my guests had ordered and brought a lovely birthday cake with candles on it. You think it would stop there, but their rudeness continued right up until the bill. Great lunch, seafood and chocolates are amazing . No matter, we were relaxed and ready to order a round of drinks. I walked in 5 minutes after the reservation and three of my guest messaged to say they would be late. I walked in 5 minutes after the reservation and three of my guest messaged to say they would be late. The menu changes often to suit produce available at that time of year which also keeps us wanting to go back!More. If the food wasn't so good, no none would dine here. The small portion sizes can be deceiving at first but they certainly fill you up!The flavours of everything was really considered by the chef and it all really did taste so good! as a tip! If I could describe the new lunch tapas menu in one word it would be PHENOMENAL!!!! People; . Are you sure you want to delete this answer? If you are a resident of another country or region, please select the appropriate version of Tripadvisor for your country or region in the drop-down menu. Both of us were driving so no wine but we did sample a 'mocktail' each. Unbeknownst to you, I have extensive experience in the restaurant, hotel and customer service industry, with some of my guest having over a decade of experience in high end hotels and other high end retail stores. was the squid on toast and the Spanish chicken. Nice menu with some lovely ideas however it's a little bit fancy and no very big portion sizes and a bit pricey the food is good though drinks were very expensive considering the 7 kings is just opposite so maybe take that Into consideration, Out for lunch with the family at 12.00 first customers through the door . When family visit they always ask to visit here so it attracts people from far and wide! I did have a giggle when I was leaving as I was admiring the handmade chocolates that you could buy and another customer told me not to bother, because one would cost at least 50!!! It definitely had the wow factor in taste. British and Scottish food is worth a try here. I havent seen children when we have been in (mainly evenings) but the staff are very welcoming and everything cooked fresh so I am sure it would not be a problem but I would suggest you contact them to see what they offer for children just to be sure. Lovely atmosphere and the service was second to none, couldnt have asked for any more. You can find out more about which cookies we are using or switch them off in settings. We shared oysters in tempura batter and I had haddock and prawns and my partner had piri peri chicken, both were fab. There was a good steady flow between our courses. Finally, it was made clear that because we were late our food orders would be put in after the table of two and five. Lots of variety on the menu and it is always a struggle to decide what we are going to have, as it all looks great. 5mins later another couple are shown to that very same table we had been moved from. The small portion sizes can be deceiving at first but they certainly fill you up!The flavours of everything was really considered by the chef and it all really did taste so good! My three final guests rushed in about 15 minutes late (at most). Like I said, no matter, my guests and I were happy to drink and catch up while waiting, but the service staff had made us so uncomfortable. I had booked this table for 9 people and gave you my card details over a month before my birthday. Both of us were driving so no wine but we did sample a 'mocktail' each. Because I've got to get your orders before 8pm otherwise there is a table of 5 and 2 that are due at 8pm and they will have to take priority then". Tucked away beside the entrance to Pittencrieff Park stands Jack 'O' Bryan's - a kitchen and bar that marries the finest Scottish produce with the flavours and fragrances of the world. Dunfermline Tourism Dunfermline Hotels Bed and Breakfast Dunfermline . 282 reviews #10 of 103 Restaurants in Dunfermline - British Scottish Vegetarian Friendly. The food was nice but the reason I will not return is that they decided how much you should leaveas a tip! Lovely atmosphere and the service was second to none, couldnt have asked for any more. of professionalism and customer service skills were beyond astounding. Afraid we wont be back. Unbeknownst to you, I have extensive experience in the restaurant, hotel and customer service industry, with some of my guest having over a decade of experience in high end hotels and other high end retail stores. Thanks again! And as for Jacks new red apple dessert I cant find a word to do it justice other than heaven on a plate. This means that every time you visit this website you will need to enable or disable cookies again. Parking: There is a large car park across the road from the restaurant. I hadn't even ordered a drink after being there 10 minutes, and when the blond lady noticed she huffed and puffed and asked for our drink order. I felt so uncomfortable from the get go. We will be back again soon however, so keep up the good work. I know exactly what you mean about this "lady". Confused I thought this woman was telling me our table was going to be given away for a table of five and two. Yes indeed. Please do better next time. Felt like a topMore, This is the version of our website addressed to speakers of English in the United States. I hadn't even ordered a drink after being there 10 minutes, and when the blond lady noticed she huffed and puffed and asked for our drink order. Then for 12 I expected more than 2 scallops as a starter. Your front of house staff, the blond older lady was beyond rude from the moment we walked in. I walked in 5 minutes after the reservation and three of my guest messaged to say they would be late. We left hungry and angry as it is rudewill find somewhere else I am sure! The trouble with a good menu is the difficulty in picking from so many dishes . The food wasn't so appetising with such distasteful service. Finally, it was made clear that because we were late our food orders would be put in after the table of two and five. Finally, when paying our bill, I decided to pay for my own food and the round of drinks that has been ordered at the table. No matter, we were relaxed and ready to order a round of drinks. So, the negative. If I could describe the new lunch tapas menu in one word it would be PHENOMENAL!!!! And excellent dessert. We went for all three courses and it all tasted so good! Jack O'Brien was 5-10 (178 cm) tall. Thats where the good stuff ends. Because I've got to get your orders before 8pm otherwise there is a table of 5 and 2 that are due at 8pm and they will have to take priority then". 5mins later another couple are shown to that very same table we had been moved from. Strictly Necessary Cookie should be enabled at all times so that we can save your preferences for cookie settings. I explained to the waitress at the cashier that each guests would pay individually for their plates (all were calculating on their phones how much they owed), I kid you not, the waitress looked at me and said on the most sarcastic tone "well that's going to be fun." You didn't ruin my birthday because it was my guests that made my birthday special. Delicious meals at attractive prices are provided here. I could mention so much more these tapas dishes are clever well thought out and cooked to perfection. We will be back again soon however, so keep up the good work. The guy next to me did well as he got 3. John F O'brien . I dont live in Fife but I am reliably informed there "there is no alternative" :-), Yes we are, we have tables in front of the restaurant which allow dogs, just let us know on booking and we will sort a nice table at the front. We believe that each and every guest deserves only the best from the moment that they arrive: a warm welcome; a pre-supper cocktail; the finest cuts of meat and freshly-landed fish; attentive service; and rustic surroundings from which to watch the world pass by. Thats why were happy to honour any expired gift vouchers (either purchased or free Christmas). Definitely a return visit is required! Ridiculous. Address 5 Chalmers Street, Dunfermline, Fife, KY12 8AT Contact T. +44 (0)1383 324 720 E. mail@jackobryans.com Book a table Weds & Thurs: 12pm - 2.45pm; 5pm - 8.15pm Fri: 12pm - 2.45pm; 5pm - 8.15pm Sat: 12pm - 2.45pm; 5pm - 8.30pm Sun: 12pm - 6.30pm We were given plates and a knife to cut the cake, but no cutlery to eat it or to serve the cake out with. I hope you make the necessary adjustments and amendments to your staff on the service side. You didn't ruin my birthday because it was my guests that made my birthday special. Im not a massive dessert fan but this dessert was a game changer! I felt belittled and slightly bullied to be honest. We left hungry and angry as it is rudewill find somewhere else I am sure!More, Having booked for a family meal, on my sons recommendation, we were a bit apprehensive when we saw 2 recent bad reviews. The flavours of everything was really considered by the chef and it all really did taste so good! We will be back again soon however, so keep up the good work. Facebook gives people the power to. Cookie information is stored in your browser and performs functions such as recognising you when you return to our website and helping our team to understand which sections of the website you find most interesting and useful. Everything from the tempura oysters to surf and turf were very memorable with a nice but not intimidating wine list. There was only 2 of us. The guy next to me did well as he got 3. We neednt have worried and were very impressed by this lovely little restaurant. Apr 2022 - Present11 months. This is a lovely little find. Food is delicious . Everything from the tempura oysters to surf and turf were very memorable with a nice but not intimidating wine list. more, British, Scottish, Vegetarian Friendly, Gluten Free Options, Before posting, each Tripadvisor review goes through an automated tracking system, which collects information, answering the following questions: how, what, where and when. more, British, Scottish, Vegetarian Friendly, Gluten Free Options. This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. The food was beautifully presented and perfectly cooked. Definitely not you. Detailed Reviews: Reviews order informed by descriptiveness of user-identified themes such as cleanliness, atmosphere, general tips and location information. Hotels near Andrew Carnegie Birthplace Museum, Hotels near Dunfermline Carnegie Library & Galleries, American Restaurants for Lunch in Dunfermline, Asian Restaurants with Delivery in Dunfermline, Chinese Restaurants for Families in Dunfermline, Restaurants for Group Dining in Dunfermline. Ridiculous. Are you sure you want to delete this question? But the food is good! Then for 12 I expected more than 2 scallops as a starter. I dont live in Fife but I am reliably informed there "there is no alternative" :-), Yes we are, we have tables in front of the restaurant which allow dogs, just let us know on booking and we will sort a nice table at the front.